Sana Fathema
Singapore
Summary
Dedicated purchasing professional specializing in logistics coordination, vendor relations and inventory management. Organized and proactive with remarkable project management, communication and planning abilities. Exceptional leader skilled at reducing costs and increasing department efficiency.
Overview
6
6
years of professional experience
Work History
Purchase Executive
Everstar Fabrication Services Pte Ltd
07.2021 - Current
- Sourced vendors, built relationships, and negotiated prices.
- Negotiated contracts to set prices, quality standards and cost-reduction targets for long-term operational success.
- Placed purchase orders with suppliers for all Construction materials and Subcontractors as required by forecast and production schedule.
- Used Zoho Books to authorize and monitor purchase orders, consumables, subcontractor services & Third party services..
- Co-ordinate, process, and shipping movement of overseas orders, if necessary
- Arrange any urgent material required in case of emergency requirements. May be as cash purchase depending upon requirement urgency level.
- Manage to arrange Invoices from vendors in time in order to ensure proper & complete month-end inventory closing.
- Liaise with Finance on payment and credit issues.
- Ensure timely payment to all vendors based on instructions from AP lead.
- Monthly vendor statement of accounts reconciliations
- Purchase order audit on monthly basis to close open orders or explain the open orders
- Generated reports on purchasing activities as per individual projects to support management decisions.
- Assist in ISO Audit Documents preparation for Purchase department.
Admin Cum Purchaser
Black Sea Marine & Trading Pte Ltd
07.2019 - 06.2021
- Handle all aspects of office administration duties
- Perform general administrative duties related to the department such as filing of documents, preparation of invoices, purchase orders, delivery orders & book-entry
- Sourcing & identify vendors; negotiating with suppliers on pricing and contractual terms for Provisions/ Bonded products
- Develop a strong relationship with suppliers/vendors within the assigned region
- Source for reliable vendors to supply requirement, at the same time to ensure supplies are of good quality, pricing is competitive, delivery is meet.
- Liaising with vendors on order status, delivery time or stock availability of items
- Follow up with vendors to ensure scheduled deliveries according to purchase orders issued to them.
- Coordinate with accounts department to monitor payment.
- Prepare shipping documents (D/O, Invoice, Packing List) for all deliveries and manage all shipping documents.
- Any other duties assigned by Management.
Helpdesk Executive
Freshtohome.com Food Private limited
02.2018 - 12.2018
- Provide first level of technical support to
customers - Handle Phone Calls and Emails of customers for Change/modify & Service Requests
- Perform basic IT support like Create/modify/remove user account, password resets, and register on site
- Handle escalations and assign to concerned departments for further procedure and follow up to ensure that appropriate actions were taken
- Create tickets and maintain all the records customer’s order and complaints on any issue and escalate them to concern departments and follow up till closure
- Tracks the orders and provides delivery status by using ticketing systems and other tracking methods
- Resolve all customer complaints in a professional manner while prioritizing customer satisfaction
- Keep records of customer interactions and transaction, recording details of inquiries, complaints and comments, as well as actions taken
- Process the orders by using Magento Software
- Provide customer ‘Feedback’ to respective business partners in order to improve customer experience
- Refer unresolved customer’s grievances to designated departments for further investigation
- Help and train the new employees and give guidance unit they clear the probation period.
Education
Excel Data Analysis -
08.2023
Bachelor of Commerce (B.Com) -
01.2016
Senior Secondary (2nd PUC) -
01.2013
Secondary (10th) -
01.2011
Skills
- Strong interpersonal skills to work with team members, clients and suppliers
- Negotiation skills to work with suppliers and make better deals for the company
- The understanding of purchase order software platforms
- Good attention to detail to ensure all purchase orders are accurate
- Ability to work with a team
- Profit and loss understanding
- Reporting knowledge
- Math skills to make sure all calculations are correct and avoid any unforeseen losses for the company
- Data Analysis Understanding
- Procurement Expertise
- Supply Chain Management
- Vendor Relationship Management
- Reporting Knowledge
- Price Negotiation
Timeline
Purchase Executive - Everstar Fabrication Services Pte Ltd
07.2021 - Current
Admin Cum Purchaser - Black Sea Marine & Trading Pte Ltd
07.2019 - 06.2021
Helpdesk Executive - Freshtohome.com Food Private limited
02.2018 - 12.2018
Impact Management Seminars Pte Ltd - Excel Data Analysis,
Mangalore Institute of Technological Science - Bachelor of Commerce (B.Com),
Nation Institute of Open Schooling - Senior Secondary (2nd PUC),
Nation Institute of Open Schooling - Secondary (10th),
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