Samuel Wong
Summary
Dynamic and results-oriented professional with a proven track record at Singapore Management University, enhancing office efficiency and client satisfaction. Skilled in organizational leadership and problem-solving, adept at multitasking with a strong ability to adapt. Demonstrated success in improving productivity and fostering teamwork across diverse roles.
Overview
5
5
years of professional experience
Work History
Administration Executive
Singapore Management University
04.2024 - 06.2024
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Established strong relationships with clients through exceptional customer service, resulting in increased loyalty and satisfaction levels.
- Optimized resource allocation for increased productivity with thorough workload analysis and staff scheduling.
- Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
Pharmacy Assistant
National Cancer Centre
01.2022 - 03.2024
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Food Preparation Worker
Shakeshack
10.2023 - 11.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
Security Trooper
Singapore Armed Forces
04.2022 - 01.2023
- Improved public safety by conducting routine patrols and responding to emergency situations in a timely manner.
- Mentored new troopers during their initial training period, offering guidance and support to help them navigate the challenges of their new role.
Food Server
Intercontinental Hotel
11.2021 - 12.2021
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Retail Assistant
NTUC FairPrice
11.2019 - 01.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Education
A Levels -
Catholic Junior College
12.2022
O Levels -
Queenstown Secondary School
12.2019
Skills
- Scheduling appointments
- Organizational Leadership
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
Languages
Chinese (Mandarin)
Intermediate (B1)
English
Bilingual or Proficient (C2)
Timeline
Administration Executive
Singapore Management University
04.2024 - 06.2024
Food Preparation Worker
Shakeshack
10.2023 - 11.2023
Security Trooper
Singapore Armed Forces
04.2022 - 01.2023
Pharmacy Assistant
National Cancer Centre
01.2022 - 03.2024
Food Server
Intercontinental Hotel
11.2021 - 12.2021
Retail Assistant
NTUC FairPrice
11.2019 - 01.2020
A Levels -
Catholic Junior College
O Levels -
Queenstown Secondary School