Samuel Poh
Summary
I am a responsible and hardworking individual who is not afraid to face new challenges. I am always looking forward to learn new things and adapt myself to my surroundings in any situation. I like to find new ways to solve problems and reflect on what I can do to be better for myself and my clients
Overview
2026
2026
years of professional experience
Work History
Sales Manager and Safety Coordinator
Granvision D'sign Pte Ltd
12.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Oversee and ensure the safety compliance of all interior design projects, including the review of design plans to identify potential hazards.
- Collaborate with project managers, contractors, and designers to implement safety protocols on job sites.
- Conduct regular safety inspections to ensure that workspaces adhere to local and national safety regulations.
- Provide training to design and construction teams on proper safety practices, including the handling of materials, the use of tools, and emergency response procedures.
- Develop and update company safety policies and procedures, ensuring alignment with current health and safety standards.
Sales Associate
Granvision D'sign Pte Ltd
02.2018 - 11.2021
- Provide personalized interior design consultations to clients, understanding their style, needs, and budget to offer tailored design solutions.
- Assist clients in selecting furniture, textiles, colors, and accessories, offering expert recommendations to create cohesive and functional spaces.
- Collaborate with the sales team to meet monthly and quarterly sales targets, increasing revenue by 20% year-over-year.
- Manage customer inquiries and follow-up to ensure a high level of satisfaction and repeat business.
- Stay updated on the latest design trends, products, and industry innovations, ensuring that clients receive the most contemporary and stylish solutions.
- Coordinate with vendors, suppliers, and contractors to ensure timely product delivery and project completion.
Accountant Intern
Granvision D'sign Pte Ltd
10.2012 - 09.2016
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance
- Reviewed and paid vendor invoices monthly
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Financial Advisor
SG Alliance
6 2024 - 7 2024
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Bachelor of Science - Business Management With Industrial Placement
University of Birmingham, Singapore Institute Of Management
High School Diploma -
Singapore Institute of Management
O Levels -
Dunman Secondary School
N Levels -
Dunman Secondary School
Skills
- Adobe Photoshop(beginner stage)
- Adobe Illustrator
- Cross-selling techniques
- Staff management
- Client retention strategies
- Client interaction
- Relationship management
- Develop a risk management implementation plan(Bizsafe lvl 2)
- Workplace Safety and Health Management in Construction Industry
- MANAGE WORK AT HEIGHT
Accomplishments
- Best Solider in Company(2016)
- RSM coin (2016)
- 1st in National "B" Division Basketball (2011)
- 1st runner up in East Division B Division Basketball(2011)
- 2nd Runner up in National B division Basketball(2010)
Timeline
Sales Manager and Safety Coordinator
Granvision D'sign Pte Ltd
12.2021 - Current
Sales Associate
Granvision D'sign Pte Ltd
02.2018 - 11.2021
Accountant Intern
Granvision D'sign Pte Ltd
10.2012 - 09.2016
High School Diploma -
Singapore Institute of Management
O Levels -
Dunman Secondary School
N Levels -
Dunman Secondary School
Financial Advisor
SG Alliance
6 2024 - 7 2024
Bachelor of Science - Business Management With Industrial Placement
University of Birmingham, Singapore Institute Of Management
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