Samuel Lee Mingy

Strong problem-solving abilities, a willingness to learn, and excellent communication skills contribute to team success and achieve positive results. Passionate about tackling new challenges and advancing organizational objectives, dedicated and enthusiastic. Hardworking job seeker with strong organizational skills, eager to secure an entry-level position as Job Title. Ready to utilize abilities to help the team achieve company goals.

• Gorilla Press.Co, 05/01/20, Current, Sales and Operations Project Manager, Supporting the director of the company in various roles, Creation of new products, OEMs for current and potential customers, spearheading the research and development of the company, Building customer relations with current and new customers in aspects of quality, sales, new products to feature, Management of fresh ingredients and dry goods inventory and quality standards- pre-processed and processed for customers, ensuring quality checks and standards, Learning and development and quality assurance- updating processes, internal audits in alignment with SFA guidelines
• Memento vivere, MVLS Singapore, 10/01/19, 04/30/20, Category Manager, Supporting and assisting the sales team in a 360 aspect, Creation of recipes and beverage for our partners and clients, Operations and menu planning for new and existing establishments, Training partners and customers on product creation, application and taste profiles, Supporting and advisory in operational workflow, deployment in the planning processes, Monitoring sales trendings and product stock balance, projection of stocks for overseas ordering cycles and shipping, Supporting collaborative events
• Huggs Coffee Singapore, 11/01/17, 10/31/19, Operations Manager, Creating, streamlining and executing the learning and development department of the company, Onsite coaching and implementation of standard operating procedures and processes with corporate and franchise owned outlets, Assisting the franchisee owners in aspects of human resources, business management, procurement and marketing processes, planning and strategies, Spearheading the corporate leadership team of area managers in creating operational processes, training manuals, audits and training franchisees, Assigned with a secondary role of an area manager with a cluster of 5 franchised outlets to oversee and support with regards to operations, resources and onsite training and audits, Reviewing individual outlet's sales mix and KPI's, assisting in business analytics in areas of improvement, ordering trends and customer and trade area profiling
• Stray by Fat Cat, 11/01/16, 11/30/17, Floor Manager/Head Barista, Managing the daily operations with aspects of overall service experience, beverage quality, ordering of supplies and food and dessert presentations, Focusing on training and research and development in beverage selections, Upholding and ensuring service standards are of a legendary service experience
• Mahota Commune Pte Ltd, 05/01/16, 11/30/16, Café Manager, Overall in charge of the pantry department of Mahota Commune, Supporting the company in setting up the structures of operations, standard operating procedures and standards before the grand opening, Coordinating coffee workshops and classes for public and corporate clients, Restructuring seasonal and core beverage menus, Training and ensuring standards with regards to service, beverage and overall customer experience
• The Coffee Academics Pte Ltd, 11/01/15, 04/30/16, Assistant Restaurant Manager, In charge of setting up the restaurant before the soft and grand opening of the first flagship store in Singapore, Overseeing daily operations, deployment of daily staffing and stations, Weekly scheduling of manpower for the service stations and beverage stations, Ordering of operational stocks, meeting suppliers and sales representatives, Creating training structures in the areas of service training and beverage training standard operating procedures
• Starbucks Coffee Singapore, 05/01/11, 10/31/15, Store Manager / District Coffee Master, Ensuring that the store's KPI are met according to the AOP set for the store, Consistently adhere to the company's global quality standard in beverage, food and hygiene, To inspire and coach partners in store to provide great legendary service to the customers, Plan, forecasted manpower for the store and performing hiring and managing turnover of staff
• Kitchen Language Pte Ltd., 09/01/09, 05/31/11, Store Manager (Tully's Coffee and Quiznos Sub), Pioneering team, assisting with setting up of new stores, Learning and development lead, ensuring that all new hires and current staff are trained, Main coordinator of the central distribution store
• Marche Restaurant Singapore, 04/01/08, 09/30/09, Restaurant Team Leader, Spearheading each individual shift as scheduled as a team lead, Ensuring the operations in the front of house is running smoothly, Ordering supplies according to the par levels of operational needs
• Starbucks Coffee Company Singapore, 08/01/06, 03/31/08, Shift Manager, Responsible for each duty as scheduled, deploying the staff to respective positions and tasks, Ensuring that each customer is being treated with the Starbucks experience, Meeting the sales targets set by the outlet manager
• Singapore Armed Forces SAF, 06/01/01, 08/31/06, Automotive Specialist Technician (Armored), Platoon Sergeant, Primary role of the automotive technician is to conduct outfield and in camp operational as well as major servicing, Supporting local and oversea exercises in classified training areas, Leading a team of dual vocationalist trained personnel

• Age: 45
• Date of Birth: 08/29/80
• Gender: Male
• Nationality: Singaporean