Samudarafika Bin Ramlan
Summary
Proven professional with hands-on experience from ST Engineering, adept in problem-solving and maintaining professionalism. Excelled in optimizing tasks and enhancing customer satisfaction through punctuality and effective communication. Demonstrated reliability and a fast-learning ability, achieving positive feedback and improved operational efficiency.
Experienced with efficient route planning and delivery execution. Utilizes effective communication to ensure customer satisfaction and timely deliveries. Track record of maintaining safety standards and handling packages with care.
Overview
6
6
years of professional experience
Work History
Delivery Rider
Grab
01.2022 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Internship Student
Carrier
07.2022 - 11.2022
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
Internship Student
ST Engineering
08.2019 - 10.2019
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
Education
No Degree - Built Environment Mechanical & Electrical Services
Institute of Technical Education
Choa Chu Kang New Town, Null, Singapore12-2022
No Degree -
Assumption Pathway School
Cashew12-2019
No Degree -
Yuhua Primary School
Jurong East12-2015
Skills
- Professionalism and courtesy
- Traffic rules compliance
- Reliability and punctuality
- Problem-solving
- Fast learner
- Attention to detail
- Active listening
Timeline
Internship Student
Carrier
07.2022 - 11.2022
Delivery Rider
Grab
01.2022 - Current
Internship Student
ST Engineering
08.2019 - 10.2019
No Degree - Built Environment Mechanical & Electrical Services
Institute of Technical Education
No Degree -
Assumption Pathway School
No Degree -
Yuhua Primary School
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