SAMIRAH ABDUL HALIM
Summary
Driven professional with a proven track record at TONG SHING CONTRACTORS PTE LTD, enhancing operational efficiency and customer satisfaction. Excelled in administrative leadership and customer relations, significantly improving document compliance and data protection. Demonstrated exceptional organizational leadership and Microsoft Office proficiency, contributing to a streamlined workflow and team coordination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Executive
TONG SHING CONTRACTORS PTE LTD
09.2023 - 05.2024
- Created and updated records and files to maintain document compliance.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Liasing with MOM on the workers work permit
- Arrangements workers for courses
- Monitoring workers well being
Administrative Assistant
Ntuc FairPrice
03.2023 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cook
AROMA ASLI
11.2020 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Coordinator
CORALATEX MARKETING
01.2019 - 11.2019
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Cleaner Supervisor
Aeon Environmental Pte Ltd
07.2017 - 12.2018
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Education
DIPLOMA IN REATAILS -
SSTC
10.2022
Bedok Town Secondary
03.2005
Psle -
Qiaonan Primary School
12.2004
Skills
- File Management
- Administrative Management
- File Organization
- Customer Relations
- Appointment Scheduling
- Administrative Leadership
- Document Preparation
- Front Desk Management
- Event Coordination
- Customer service understanding
- New employee orientations
- Organizational Leadership
- Customer Service
- Microsoft Office
- Invoice Management
- Administrative Support
- Team Coordination
- Documentation and Recordkeeping
- Time Management
- Schedule Management
Certification
Diploma certs
Languages
Chinese (Mandarin)
Intermediate (B1)
Timeline
Administrative Executive
TONG SHING CONTRACTORS PTE LTD
09.2023 - 05.2024
Administrative Assistant
Ntuc FairPrice
03.2023 - 07.2023
Cook
AROMA ASLI
11.2020 - 11.2021
Sales Coordinator
CORALATEX MARKETING
01.2019 - 11.2019
Cleaner Supervisor
Aeon Environmental Pte Ltd
07.2017 - 12.2018
DIPLOMA IN REATAILS -
SSTC
Bedok Town Secondary
Psle -
Qiaonan Primary School
Diploma certs
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