Learning new skills
SAMEERA MOHAMED ARSHAD
Teaching Assistant
Summary
An enthusiastic MBA graduate with excellent administrative skills, aspiring a career in a growth oriented organization to utilize acquired skills and knowledge in achieving organizational goals with team oriented while attaining personal and professional growth. Open to work in the field of Teaching Assistant, Exam Invigilator, Administrative Support, Customer Service and Consular Assistant. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
IELTS - Venue Staff
BRITISH COUNCIL
07.2023 - Current
- Check out exam papers and other materials from exams office and carry out admin work before all exams start
- Read briefing sheets and examining body instructions to candidates
- Set out candidate numbers on desk according to seating plan
- Give out and collect exam papers as per record e.g. 18 to 20 candidates per session
- Give out and collect exam questionnaires after completion of each test
- Check candidate identity (such as like passport, NRIC), identity number, bio pictures and biometric scans for individual candidate
- Ensure that no unauthorized materials are taken into exam room and no exam materials were taken out of exam room by any candidates
- Invigilators must ensure exam materials are out of reach of anyone during administration, checking-in or set up
- Responsible for all exams start on time as instructed by exam bodies
- Responsible to be vigilant at all time and actively patrol exam hall to prevent cheating
- Only release candidates when all materials have been collected and accounted
- Key responsible for Supervising, Invigilation and Marshaling examinations such as IELTS, University Exams ,WPLN, etc.
- Reviewed files, records and other documents to obtain information to respond to requests
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Utilized office management software to record and track student information
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities
- Developed innovative solutions for challenges faced during daily operations through creative problem-solving skills
- Provided exceptional customer service to foreign nationals, addressing their inquiries and concerns effectively
- Supported staff on special assignments and ad hoc projects
- Edited and proofread documents for accuracy and completeness
- Created and maintained detailed records of all office activities
Teacher Assistant
BRITISH COUNCIL
02.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Provided one-on-one and group-based learning support focused on student progress
- Assisted in lessons, curriculum and homework planning
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success
- Worked with teachers to design lesson plans and coordinate activities for classes
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
- Supported teacher in preparing individualized learning plans for underperforming students
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum
- Provided timely feedback on assignments, helping students understand areas of improvement and celebrating their achievements effectively
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
Sales Associate
ROYAL FRAGRANCES
02.2021 - 09.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new, and potential customers
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry
- Generated new sales leads to achieve and exceed monthly sales goals
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy
Education
MASTER OF BUSINESS ADMINISTRATION - Finance & Human Resource
06.2014 - 05.2016
Bachelor of commerce (B.com) - undefined
06.2011 - 04.2014
Skills
Microsoft Office
undefinedLinguistic Proficiency
English, Tamil, Malayalam
References
Will be provided upon request
Projects
A STUDY ON FUNDAMENTAL ANALYSIS OF BANKING SECTOR (WITH SPECIAL REFERENCE TO PUBLIC SECTOR BANKS)
Interests
Timeline
IELTS - Venue Staff - BRITISH COUNCIL
07.2023 - Current
Teacher Assistant - BRITISH COUNCIL
02.2023 - Current
Sales Associate - ROYAL FRAGRANCES
02.2021 - 09.2022
Jamal Institute of management - MASTER OF BUSINESS ADMINISTRATION, Finance & Human Resource
06.2014 - 05.2016
Sri Bharathi Arts and Science College for women - Bachelor of commerce (B.com),
06.2011 - 04.2014
Similar Profiles
Jennifer S ManoelJennifer S Manoel
Proctor at British Council, British Council examsProctor at British Council, British Council exams
Razan KalotiRazan Kaloti
Senior Communications Manager at British CouncilSenior Communications Manager at British Council
Salman JavedSalman Javed
Exam Invigilator & Supervisor at British CouncilExam Invigilator & Supervisor at British Council
ANITHA ANITHA null
Library Manager-Education/Cultural Engagement at British CouncilLibrary Manager-Education/Cultural Engagement at British Council
Cecilia CoxCecilia Cox
Environmental Cleaner at StaffworksEnvironmental Cleaner at Staffworks