Websites
Summary
Overview
Work History
Education
Skills
Soft Skills
Personal Information
Details
Courses
Certification
Languages
References
Timeline
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Sameera Imthias Subaier

Sameera Imthias Subaier

Singapore

Websites

Summary

With a major in Cybersecurity, and a robust foundation in cybersecurity, technical solutions, and incident response. Eager to contribute to enhancing security measures and managing information security risks within the organization. My background in cybersecurity, combined with 1.5 years of hands-on experience in the IT field and strong analytical skills, makes me a strong candidate for roles focused on technology and risk management.

Overview

2
2
year of professional experience
1
1
Certification

Work History

Service Desk Engineer

Infinite Computer Solutions, Kyndryl
08.2021 - 12.2022
  • Provided technical support to clients, troubleshooting technical issues, and managed user accounts, permissions, and access controls, safeguarding company data while maintaining efficiency in daily operations. NNA and IHIS were among the clients.

Key Achievements:

  • Cyber Security Support: Provided Support for L1/L2 events include End Points Anti-viruses, VPN, privileged user management, multiple login failures, phishing email attacks, data leakages, DDOS attacks, and social engineering attacks
  • Incident Response: Efficiency in managing incident tracking and Contributed to increased first-call resolution rates by effectively utilizing available resources and tools during troubleshooting efforts.
  • Ownership and Resolution: Improved client relationships through consistent communication, providing status updates on ongoing issues and resolutions. Immediately reported to team lead on global matters resulting in timely solutions.

Education

Bachelor of Science with Honours in Cyber Security -

Coventry University
UK
06.2025

Diploma in Infocomm Technology -

PSB Academy
Singapore
08.2021

Nitec in Applied Food Science -

Institute of Technical Education East College
Singapore
12.2019

Skills

  • Cybersecurity
  • Incident Response
  • Technical Support / ITIL Knowledge
  • Computer Forensic
  • Basic computer literacy skills
  • Networking
  • Programming (Python)

Soft Skills

  • Effective Communication
  • Analytical and Problem-Solving
  • Multitasking
  • Team Collaboration
  • Adaptability

Personal Information

Nationality: Permanent Resident of Singapore

Details

+65 93416983

Courses

  • EC-Council Certified Security Specialist (ECSS) v9 (Complete Series), PSB Academy, 06/01/21
  • EC-Council Certified Secure Computer v2, PSB Academy, 06/01/20

Certification

  • Cybersecurity Foundations, Singapore, 05/01/24

Covered the essentials of cybersecurity, including risk assessment and mitigation using frameworks like NIST and COBIT, and provides an understanding of various cyber threats, risk management practices, and effective incident response strategies. The course also addressed the global dimension of cybersecurity, including international norms and protocols.

  • Digital Technologies Case Studies: AI, IOT, Robotics, Blockchain, Singapore, 05/01/24

Provided by Project Management institute and issued by LinkedIn

  • Cybersecurity Awareness: Protect Your Privacy, Singapore, 05/01/24

Provided by Project management institute, issued by LinkedIn

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

References

Sangita Karthikeyan (Manager), Infinite Computer Solutions, Sangita.Karthikeyan@kyndryl.com, +65 83753189

Timeline

Service Desk Engineer

Infinite Computer Solutions, Kyndryl
08.2021 - 12.2022

Bachelor of Science with Honours in Cyber Security -

Coventry University

Diploma in Infocomm Technology -

PSB Academy

Nitec in Applied Food Science -

Institute of Technical Education East College

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Sameera Imthias Subaier