SAMEER RAMESH
Singapore
Summary
Having good experience in engineering with technical Sales, application & design support for handling projects on Smart connected Chillers [HVAC/ ACMV], Open Blue software Enterprise systems [HVAC/ ACMV], & Marine Propulsion Systems. I put myself having soundtrack record of securing project deals catering to Building BMS systems like Keppel, Capita Land , Rochester comm, Maple tree buildings and in Marine and ship building industries along with after sales revenues. One of my key focuses is to build the sales partner/distribution network and drive key business deals providing consultative technical approach for the regions assigned. Developing new markets and customers there by generating revenue to company. I have experience in installation and commissioning of marine propulsion systems for shipbuilding and mechanical skid-based systems for Oil & Gas sectors. Trained on OBEM, BMS software’s including SAP platform along with Sales force CRM business solutions and implementations. Sound Knowledge of various Ship Owners, Shipyards, ship management companies & Marine design companies etc with ability to interact with various people from diverse backgrounds from owners (management) until vessel superintendents, technical managers for after sales for our Propulsion systems CPP and thrusters and build lasting relationships across geographies. Diligent Applications Engineer with familiarity with all [Type] industry programming programs and languages. Extensive experience in bug testing, quality assurance and development practices and processes. Stellar communication and time management skills with excellent technical know-how.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Applications Engineer (Digital Services and Technical Support)
JOHNSON CONTROLS (S) PTE LTD.
12.2022 - Current
- Review Lead the entitlement Service platform and grow service revenue by constantly optimizing install base with activeness and value across product and service life cycle through various initiative and engagement activities
- Mentor current initiative and stand up a productivity and transformation culture within the team to increase efficiency and quality
- Establishes and implements continuous improvement and operational excellence programs for the organization
- Partner with Frontline Sales, Service manager to drive customer growth through digital, Retrofit and Planned Service maintenance contract
- Drive the day-to-day operation activities by leading and collaborating with Internal Stakeholders, such Account Managers and Technical Leads
- Partner with stakeholders to determine initiatives and define problems, best practices, and proven tools / methods to execute projects
- Review and improve processes based on Service Productivity, Revenue Growth, new Initiatives & others
- Provide technical awareness of Building Mechanical Systems and improve product knowledge
- Advise Functional managers regarding projects, processes and procedures within own field
- Contribute to project as a team member or leads projects.
- Evaluated third-party tools for integration into existing systems, ensuring compatibility and minimal disruption to workflows.
- Managed project timelines and resources effectively, ensuring timely delivery of high-quality solutions.
- Developed user-friendly interfaces, improving overall user experience and increasing client satisfaction.
- Implemented application enhancements based on feedback from clients, leading to improved usability and customer satisfaction.
- Served as a subject matter expert in various applications engineering topics, providing valuable insights during team discussions and decision-making processes.
- Analyzed and edited existing computer applications to improve functionality.
Project & Application Engineer
NAKASHIMA ASIA PACIFIC PTE LTD.
06.2015 - 12.2022
- Primary role is to support sales team by providing Applications/ design and technical support for marine propulsion systems and controls mainly as bridge between customer and our company
- Work directly with Shipyards, Ship Management companies, Ship Owners, Marine companies to identify, promote, and execute after sales parts and service programs to the assigned projects
- Review the specifications for the Marine project tender and offer a list of deviations, as well as technical feedback for the Sales team
- Commissioning and troubleshooting visits to clients
- Assure subcontractors that the project will be completed on schedule
- Develop and maintain a good working relationship with vendors and suppliers
- Deep knowledge of Retrofits Modifications Upgrades (RMUs) as they pertain to the equipment and associated value propositions
- To give information and suggestions that result in decisions about high-quality products, consult stakeholders like technical managers, project managers, other product and manufacturing engineers, and supplier partners
- Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post-sales support
- Develop technical solutions in engineering projects from inception to completion
- Engage in developing company’s marketing resources when necessary
- Participate in technical discussions with the client’s engineering or maintenance teams and address any process or engineering concerns.as necessary for special applications and operations for best delivery
- Communicate and negotiate with suppliers to bring the most cost-effective benefits and solutions to customers
- Act as an intermediary between customers and suppliers to address any technical requirements and clarifications
- Prepare and deliver presentations and proposals to win new business and / or increase sales turnover and profitability with existing customers
- Assist with securing orders for large projects in conjunction with major shipyards / ship owners and marine management companies
- Attend technical meetings to develop and obtain information on sales objectives
- New products, providing solutions to technical problems and importantly market knowledge.
- Successfully managed multiple simultaneous projects while maintaining a keen focus on quality control and deadline adherence.
- Delivered high-quality projects on time and within budget through meticulous planning and execution.
- Increased client satisfaction ratings by implementing a proactive approach to addressing potential issues before they escalate.
- Composed detailed technical documentation for each project, enabling smooth handovers between teams throughout the development process.
- Developed comprehensive project plans, outlining scope, budget, timeline, deliverables, and milestones to track progress effectively.
- Identified potential risks early on, implementing mitigation strategies to prevent delays or cost overruns.
- Provided exceptional customer support during the implementation phase, addressing concerns promptly and professionally.
Marine Design and Application Engineer
Michigan Wheel Marine
10.2013 - 04.2015
- Design of marine propulsion system like shaft lines and Mechanical seals
- Preparation of Instrumentation Diagrams (P&ID), General Arrangement Drawings (GA) & Bill of Materials & drawings for marine propulsion systems
- Review of technical specifications and preparation of Technical Offer
- Documentation of all design calculations, systems drawings, documents issue & control
- Hands on experience of using AutoCAD software
- Reviewing of process and safety requirements
- Undertaking Site surveys to understand customer issues
- Installation / commissioning of equipment in-situ
- Collaborated with product suppliers to design, create and test application/ solution following guidelines based on Marine classification societies like (ABS, BV, LR, DNV-GL, IRS, Class NK & RINA) etc
- Used set guidelines and predesigned specifications to model and design functions on marine propulsion systems
- Achievements: Design and supplied Marine propulsion system for Singapore Navy Pilot boat 22m
- Designed included propeller shaft arrangement
- Successfully designed and tested marine propulsion system Dubai based AL-Habib project building of Steel Passenger vessel 102m LOA
- Design also included Propeller shaft arrangement.
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
- Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
Business Development Manager Projects (Ship Building division)
L&T SHIPBUILDING Ltd.
08.2011 - 09.2013
- Meet/exceed sales growth objectives for the assigned industry (Ship Building) and locations as established by Sales leadership
- Work independently or in conjunction with regional Sales/Product Marketing teams to translate the specific sales strategy into location specific execution plans that will enable market penetration within the Southeast Asian Ship Building Industry
- Plan and participate in marketing activities for the assigned industry
- Contribute to the tender / product specification process and manage pre-sales strategy
- Perform design-in/cross-over wins from competitors and create barriers to competitors in assigned industries and locations
- Gain and maintain a sound technical/application knowledge base on all products
- Deliver presentations and hands-on demonstrations of Marine products, applications and technology to assist in the sales process.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Project & Application Engineer
TWIN DISC (Far East) Ltd. SINGAPORE
12.2008 - 07.2011
- Provide Application support and handle projects for Twin Disc Marine transmissions to delivery partners, distributors and ship owners
- Analyze installation/sea trial data & summarize results in technical reports Provide transmission up-fit requirements along pre-commissioning support
- Close co-ordination with factory engineering team to provide after sales technical support for customers on Marine gearbox and its control systems, ASD’s & Torque convertors etc
- Review technical diagrams for Marine Propulsion systems to maintain / update standard engineering documents / drawings / data (Marine propulsion equipment)
- Attend technical meetings and clarify the issues with customers
- Provide application and technical support to the sales team, providing AutoCAD drawings related to project specific as & when required
- Team up with the Sales managers and Service technicians to ensure all technical issues related to projects are resolved.
Jr. Mechanical Engineer
MARITIME INDUSTRIAL SERVICES Co. Dubai
03.2006 - 12.2007
- Assure that the best Safe working practices are implemented during the critical transition phase from Construction to Pre-commissioning
- Review status of preparation and quality of the pre-commissioning procedures
- Support technical and value assurance review such as Total Quality Management (TQM), Value Assurance Review (VAR), Risk Management, and Value Engineering
- Carried out the task machinery maintenance activities of drilling rig “Hercules.” and also has knowledge on the alignment of driver & driven equipment
- Worked as equipment engineer with responsibilities in erection of rotary machineries like air compressors and columns for RAK gas Atlantis gas plant project in UAE.
Education
Master of Science - Mechanical Engineering
NTU Singapore
09.2009
Bachelor of Mechanical Engineering -
Visveswaraya Technological University – India
05.2005
Skills
- Auto CAD
- MS office skills
- Testing and commissioning of Marine transmissions, thrusters, and mechanical equipment’s
- Technical / Application Support
- SG Skills: Agile project Management
- SAP – CRM (Infor systems)
- Customer Support
Certification
- Auto CAD 2010
- Professional Diploma in Innovation Management (Power BI, Supply Chain management) from Work skills force (Singapore Government)
Personal Particulars
Singapore Permanent Resident (PR holder), One Month
Training
- Product training on marine transmissions, control systems at Twin Disc HQ at Racine, Wisconsin USA.
- Product design training from Nakashima Japan and Netherlands.
- ERP/CRM training at Kyocera Japan by systems Nakashima Japan HQ.
- FEM and its applications Trainings from Hindustan Aeronautics Bangalore.
Vintage Electronics collector
I am a Vivid collector for vintage electronics like Radios, VCR's , CD & Cassette players, watches
Timeline
Applications Engineer (Digital Services and Technical Support)
JOHNSON CONTROLS (S) PTE LTD.
12.2022 - Current
Project & Application Engineer
NAKASHIMA ASIA PACIFIC PTE LTD.
06.2015 - 12.2022
Marine Design and Application Engineer
Michigan Wheel Marine
10.2013 - 04.2015
Business Development Manager Projects (Ship Building division)
L&T SHIPBUILDING Ltd.
08.2011 - 09.2013
Project & Application Engineer
TWIN DISC (Far East) Ltd. SINGAPORE
12.2008 - 07.2011
Jr. Mechanical Engineer
MARITIME INDUSTRIAL SERVICES Co. Dubai
03.2006 - 12.2007
Master of Science - Mechanical Engineering
NTU Singapore
Bachelor of Mechanical Engineering -
Visveswaraya Technological University – India
Similar Profiles
Jose Ong Bee KhimJose Ong Bee Khim
Manager, Sales Ops at Johnson Controls (S) Pte LtdManager, Sales Ops at Johnson Controls (S) Pte Ltd
Muhammad A'lif Bin SabanMuhammad A'lif Bin Saban
Assistant Engineer at Chevalier Singapore Holdings Pte Ltd.Assistant Engineer at Chevalier Singapore Holdings Pte Ltd.
Karina SohKarina Soh
Realtor at PropNex Realty Pte LtdRealtor at PropNex Realty Pte Ltd