Samantha Wu Shwu Fang
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Manager
Mr Hotpot And BBQ
03.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the Hotpot and BBQ station.
- Increased repeat customers through attentive listening and understanding their preferences.
- Prepared delicious Hotpot and BBQ dishes for guests, ensuring high-quality taste and presentation.
- Maintained a clean and organized serving area, adhering to food safety regulations.
News Reporter
World Journal And Publication
04.2013 - 01.2021
- Enhanced news coverage by conducting thorough research and fact-checking to ensure accuracy.
- Boosted audience engagement by delivering compelling stories using various multimedia formats such as video, audio, and written content.
- Collaborated with editors to refine story ideas for maximum impact on target audiences.
- Increased viewership through timely reporting of breaking news and developing stories.
Advertising Sales Representative
Singapore Press Holding
01.2009 - 01.2011
- Increased advertising revenue by identifying and targeting potential clients in various industries.
- Developed strong client relationships for long-term success through regular communication and excellent customer service.
- Closed sales deals effectively by conducting persuasive presentations tailored to client needs.
- Generated a high volume of leads through strategic prospecting, resulting in consistent pipeline growth.
Education
Bachelor of Science - Computer Systems Analysis
Humber College
Canada02.1992
High School Diploma -
Ming Dao HIgh School
Taiwan09.1988
Skills
- Financial Management
- Expense Tracking
- Contract Management
- Business Development
- IT Skill ： Proficient in Microsoft Office, Word, Power Point, Photo Shop, Programming
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Manager
Mr Hotpot And BBQ
03.2021 - Current
News Reporter
World Journal And Publication
04.2013 - 01.2021
Advertising Sales Representative
Singapore Press Holding
01.2009 - 01.2011
Bachelor of Science - Computer Systems Analysis
Humber College
High School Diploma -
Ming Dao HIgh School
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