Samantha Tong
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
Work History
Campaign Specialist
The Chope Group Pte Ltd
01.2022 - Current
- Managed and grew existing accounts of F&B restaurant groups through the various campaigns. Identified areas of improvement and actively updating my clients of their performances.
- Successfully expanded my portfolio to an average of S$1.2 million GMV within my initial two years.
- Analyzed the the restaurant's pain points and gave them some insights on how they are able to optimize their restaurant to the fullest potential.
- Performed cold calling, emails and door knocking to actively grow my portfolio.
- Identified and understood the different needs of each restaurant and proposed various solutions to ensure growth in their businesses.
- Developed a strong interpersonal relationship with all my clients and upheld the company values in all my sales meetings.
- Worked closely with other teams such as marketing, operations and finance to fully understand the whole company's ecosystem. In return, established a close interpersonal working relationship with my peers.
Business Development Manager
Tabsqure
03.2021 - 12.2021
- Reached out to potential customers via telephone, email, and in-person inquiries and acquired new restaurants that needed contactless ordering solutions.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Received a 'Stunning Debut Award' after 3 months of joining the company as I had managed to conclude close to 80k sales revenue on my first month and my highest closure in a month was around $140k revenue.
Business Development Manager
Giftano
09.2020 - 02.2021
- Approached, acquired and onboard well-known or unique brands onto our platform. (eg: Razer Gold, Eu Yan Sang, The Dandy Collection, Udders Ice Cream, Blue Wave Food Empire etc)
- Manage to do this through researching of the merchant before cold calling, emails and Linkedin messaging of decision makers within the company.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Business Development Manager
Fave
09.2018 - 08.2020
- Managed and grew existing accounts of F&B clients, trending at a monthly GMV of $600k.
- Analyzed the different business strategies to help the company grow through selling various tools
on the companies platform - Performed cold calling and emails to actively grow my portfolio and targeted prospective merchants.
- Identified and understood the different needs of each merchant and proposed various solutions to ensure growth in their businesses.
- Developed a strong interpersonal relationship with all my clients and upheld the company values in all my sales meetings.
Education
Diploma - Electronic And Computer Engineering
Ngee Ann Polytechnic
Singapore12.2014
Skills
- Contract Negotiation
- Digital Sales
- Salesforce Software
- Negotiation
- Marketing
- Analytics
- Proposal Writing
- Verbal and Written Communication
- Sales Expertise
- Account Management
- Cold Calling
- Revenue Generation
Timeline
Campaign Specialist
The Chope Group Pte Ltd
01.2022 - Current
Business Development Manager
Tabsqure
03.2021 - 12.2021
Business Development Manager
Giftano
09.2020 - 02.2021
Business Development Manager
Fave
09.2018 - 08.2020
Diploma - Electronic And Computer Engineering
Ngee Ann Polytechnic
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