Samantha Leow
Summary
Driven and experienced sales executive providing good customer service and communication skills. A self motivated, reliable and good team player.
Overview
17
17
years of professional experience
Work History
Relationship Manager
The Automotive Geeks
01.2024 - Current
- Conducting cold calling to generate leads.
- Building and maintaining relationships with customer to establish a loyal client base.
- Assisting customers throughout the vehicle purchasing process, providing expert guidance on vehicles features and financing options.
- Negotiating deals and customers to ensure maximum profit for the company while meeting customers needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
Great Eastern FA
05.2018 - 01.2024
- Conducted cold calling to generate leads.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Resolved customers issues quickly to close deals and boost client satisfaction.
- Recruited top talent to add value and expertise to sales department.
- Established and cultivated solid business relationships with new or existing customers.
- Mentored and trained new team members and work collaboratively with existing team members.
Financial Advisor
Synergy Financial Advisors
02.2015 - 04.2018
- Conducted cold calling to generate leads.
- Established new client relationships by conducting thorough needs assessments during initial consultation.
- Met with clients to discuss assets,expenses and long term and short term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Worked with clients to support understanding of rationale and details of financial strategies.
Financial Advisor
AIA Singapore
03.2011 - 02.2015
- Built strong relationships to create a pool of prospective clients from various sources by networking, cold calling and referrals.
- Evaluate business or individual customers' needs and financial status and propose protection plans that meet their criteria.
- Report the progress of monthly/quarterly initiatives.
- Maintain bookkeeping systems, database and records.
- Achieve customer acquisition and revenue growth objectives.
IT Salesperson
Newstead Technologies
06.2008 - 02.2011
- Proposed tailored IT solutions that resonated with client needs, resulting in an increased number of closed deals.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- informed customers of current store promotions to encourage additional sales purchases.
- Answered questions about store policies and addressed customer concerns.
Education
Tourism And Hospitality Management
MDIS
01-2009
Skills
- Prospecting & Presentation
- Communication
- Problem solving
- Customer service
Timeline
Relationship Manager
The Automotive Geeks
01.2024 - Current
Sales Manager
Great Eastern FA
05.2018 - 01.2024
Financial Advisor
Synergy Financial Advisors
02.2015 - 04.2018
Financial Advisor
AIA Singapore
03.2011 - 02.2015
IT Salesperson
Newstead Technologies
06.2008 - 02.2011
Tourism And Hospitality Management
MDIS
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