Samantha Chong
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
F&B Manager
Hanbaobao Ptd
11.2015 - 04.2024
- Boosted customer satisfaction by implementing new menu items and service improvements.
- Enhanced team performance through effective staff training and development programs.
- Ensured a safe working environment by enforcing strict adherence to health, safety, and sanitation regulations.
- Evaluated customer feedback data to identify areas for improvement in product offerings or service delivery methods.
Education
Specialist In Food Services - Food And Beverage Management
William Angliss Institute
Cuppage Rd, #10-15/17 Starhub Centre, 51, Singapor04.2022
Skills
- Allergy Awareness
- Conflict Resolution
- Performance Monitoring
- Menu Pricing
Certification
- Area of certification, Company Name - Timeframe
Timeline
F&B Manager
Hanbaobao Ptd
11.2015 - 04.2024
Specialist In Food Services - Food And Beverage Management
William Angliss Institute
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