Summary
Overview
Work History
Education
Timeline
Generic

Sam Rubae

DevOps Engineer, Application & Trade Floor Support

Summary

Bilingual DevOps Engineer with background in designing, testing, and implementing infrastructure and applications. Talented performer with over 10 years of experience using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.

Robust knowledge and experience to provide top-tier customer experiences and technical solutions. Strong problem-solving skills to overcome operational and business challenges effectively . Experienced in directing activities of workgroups developing strategies and training, setting goals and obtaining team feedback. Excellent interpersonal and communication skills.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

DevOps Engineer |Team Lead | Application Support

Meta (Facebook)
03.2023 - Current
  • Manage 80+ Vendor sites hosted on cloud and In-house Infra
  • Experience with tools like Terraform for automating infrastructure deployment and management, increasing team productivity by 25% and reducing risk of human error
  • Conduct regular system audits to ensure compliance with industry standards and best practices
  • Proficiency in scripting languages such as Python, Bash, or PowerShell, and experience with automating tasks and processes.
  • Strong communication and collaboration skills, with ability to work effectively with cross-functional teams and stakeholders
  • Provide mentorship and training to junior team members on Terraform best practices and automation strategies
  • Collaborate with development teams to integrate infrastructure-as-code practices into software development lifecycle
  • Execute disaster recovery plans and participate in incident response, minimizing downtime during critical events
  • Troubleshoot software update failures, package issues, and perform OS upgrades when new releases are qualified
  • Collaborate on projects to launch new virtual desktop locations
  • Ensure that OS images are current by performing patching and vulnerability management tasks
  • Implement Chef/GPO changes as required by client
  • Investigate new and emerging software applications to select and implement administrative information systems
  • Build automation tools and applications to deploy next-generation platforms
  • Manage testing cycles and coordination of user acceptance testing for software and applications
  • Manage schedules, accepted time off requests and found coverage for short shifts
  • Evaluate employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
  • Establish open and professional relationships with team members to achieve quick resolutions for various issues
  • Built strong relationships with customers through positive attitude and attentive response

Trade Floor Support | Team Lead

Tullow Oil PLC
08.2015 - 03.2023
  • Provided high-level executive support to Tullow Oil Executives, including CEO, CFO, and COO
  • Offered home visits to VIP executives to support their home setups, including Microsoft and Apple Products
  • Delivered day-to-day end-user technical support to all trade floor users on production systems, including PCs, laptops, printers, and applications such as Reuters, and other in-house trading platforms
  • Supported all Oil and Gas traders, including BAU, maintenance, and white glove support for Bloomberg Terminals (Bloomberg Professional and Bloomberg Anywhere) and ICE (Intercontinental Exchange)
  • Managed day-to-day operations of multiple Linux servers and supported development teams by setting up and maintaining development environments
  • Supported multiple MS applications, including OneDrive and SharePoint
  • Administered and implemented system on all-Linux environment
  • Created multiple virtual Linux machines and configured them
  • Prepared and optimized automation scripts using PowerShell scripting
  • Liaised and worked with 4th level support when required on problem resolution
  • Liaised with external support teams for support on third-party trading systems
  • Escalated to Manager for assistance and escalation purposes, quickly analyzing problems and resolving escalated issues
  • Developed best practice service management function, key to vital transformation
  • Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
  • Utilized ticketing system to track customer requests and prioritize urgent needs.
  • Deployed software and hardware updates and patches to increase speed and performance.
  • Installed malware to protect software from virus and cyber attacks.
  • Monitored systems in operation and quickly troubleshot errors.
  • Generated reports to track performance and analyze trends.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Bachelors of Science Honours - Financial Engineering Management

Cass Business School
London, United Kingdom
09.2010 - 06.2013

Timeline

DevOps Engineer |Team Lead | Application Support

Meta (Facebook)
03.2023 - Current

Trade Floor Support | Team Lead

Tullow Oil PLC
08.2015 - 03.2023

Bachelors of Science Honours - Financial Engineering Management

Cass Business School
09.2010 - 06.2013

Similar Profiles

CREATE PROFILE
Sam RubaeDevOps Engineer, Application & Trade Floor Support