Salmon Chong
Summary
Accomplished Sales Manager with a proven track record at Tokyo Keiso Asia Pacific Pte Ltd, specializing in relationship building and sales team training. Leveraged expertise in staff management and performance metrics to drive business growth and client satisfaction. Skilled in delivering sales engineering solutions and managing technical projects, ensuring timely completion and enhanced product offerings.
Overview
24
24
years of professional experience
Work History
Sales Manager
Tokyo Keiso Asia Pacific Pte Ltd
04.2009 - 07.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
Senior Sales Engineer
Norgren Pte Ltd
02.2004 - 03.2009
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Tracked sales data for analysis and forecasting.
Senior Aircraft Specialist
Republic of Singapore Airforce
12.1997 - 01.2004
- Followed all company policies and procedures to deliver quality work.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Nanyang Polytechnic
07-1997
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
Tokyo Keiso Asia Pacific Pte Ltd
04.2009 - 07.2021
Senior Sales Engineer
Norgren Pte Ltd
02.2004 - 03.2009
Senior Aircraft Specialist
Republic of Singapore Airforce
12.1997 - 01.2004
High School Diploma -
Nanyang Polytechnic
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