Salmiah Binte Saleemuddin
Summary
Dynamic management professional with a proven track record in overseeing center operations and enhancing team productivity. Recognized for achieving operational excellence through strategic planning and comprehensive staff development initiatives, consistently driving team performance and improving service quality. Expertise in fostering collaborative environments that adapt to evolving needs, ensuring a responsive approach to challenges. Committed to delivering measurable results while maintaining a strong focus on operational efficiency and continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Centre Head
CommitLearning SchoolHouse
03.2025 - Current
- Developed strong community relationships to support center programs and initiatives.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Kept facility in compliance with all applicable standards and laws.
- Fostered caring and safe environment for children and parents.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
- Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
- Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
- Promoted a positive learning environment by fostering collaboration among staff members and addressing conflicts professionally.
- Ensured facility maintenance met safety standards while keeping costs low through careful vendor selection and contract negotiation.
- Streamlined administrative processes, allowing for more effective allocation of resources and budget management.
- Boosted team morale and cohesiveness through regular team-building activities and open communication channels.
SUPERVISOR
YOUNG CHRISTIAN MEN’S ASSOCIATION (YMCA)
01.2021 - 03.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Implemented cost-saving measures, significantly reducing operational expenses.
MENTOR
PRINCIPAL OF ACADEMY – THE LEARNING HARBOUR
01.2019 - 01.2021
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Utilized data-driven instruction techniques to tailor lessons according to individual student needs.
- Assisted in coordinating extracurricular activities that enriched the overall school community experience.
- Supported special education programs by working closely with specialists to adapt lessons for diverse learners.
- Maintained accurate records of student attendance, grades, and behavioral issues for administrative purposes.
- Implemented creative teaching methods to accommodate diverse learning styles and needs.
- Established clear expectations for behavior and academic performance, creating an atmosphere conducive to success.
- Provided individualized support to struggling students, leading to significant improvements in academic performance.
- Enhanced student learning by incorporating hands-on activities and real-life examples into lessons.
- Evaluated student progress regularly through assessments, providing constructive feedback for improvement.
- Continuously refined curriculum materials based on feedback from peers, administrators, and students themselves.
- Collaborated with colleagues to develop engaging lesson plans, resulting in improved student outcomes.
- Contributed to a positive school climate by participating actively in staff meetings and serving on various committees.
SENIOR STUDENT CARE OFFICER
SELF-HELP GROUP, BIG HEART STUDENT CARE
01.2019 - 01.2019
- Actively contributed to school-wide improvement efforts by serving on committees focused on curriculum design, staff development, and student support services.
- Developed strong relationships with parents through regular communication, leading to increased involvement in their child''s education.
- Participated in ongoing professional development opportunities to stay current with educational trends and best practices, ensuring the highest quality instruction for students.
- Spearheaded after-school tutoring programs to provide additional support for struggling students, resulting in improved academic outcomes for participants.
- Established clear expectations and high standards for student behavior, leading to a respectful and inclusive classroom atmosphere.
- Improved student writing skills by providing constructive feedback and guidance on essays.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Promoted critical thinking skills by incorporating inquiry-based learning activities into daily lesson plans.
SENIOR STUDENT CARE TEACHER
ACE@WORK PTE LTD
01.2017 - 01.2019
- Regularly assessed student progress using both formative and summative evaluations, allowing for timely interventions and targeted instruction based on individual needs.
- Enhanced classroom management through the development and implementation of effective disciplinary measures, maintaining a positive learning environment for all students.
- Collaborated with interdisciplinary teams to create cross-curricular projects that connected various subject areas, providing students with a more comprehensive understanding of topics.
- Increased overall class performance by consistently utilizing data-driven teaching methods and adjusting instructional approaches as needed.
- Implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in higher student engagement levels.
- Mentored new teachers on best practices, contributing to the professional growth of colleagues within the school community.
Education
Bachelor of Science - Counselling
Singapore University Of Social Science (SUSS)
Singapore01-2028
Diploma - Student Services and Student Coaching
Ngee Ann Polytechnic
Singapore09.2023
WSQ Course - Support for the development of children aged 7-12 years old, respond to illness, accidents and emergencies
Ngee Ann Polytechnic
Singapore11.2018
Diploma - Counselling
Kaplan Higher Education Academy
Singapore12.2017
NITEC - Opticianry
ITE Simei
Singapore12.2016
Skills
- Team building
- Training and mentoring
- Parent communication
- Training and coaching
- Team development
- Classroom supervision
- Student assessment
- Emergency response
- Facility management
- Staff evaluations
- Recordkeeping requirements
- Vendor relations
- Emergency first aid
- Family relations
Accomplishments
- ACE@WORK PTE LTD Under this student care organisation, due to my communication skills with parents and initiative, company decided to promote me to Senior Student care teacher in the year end 2018 and was officially promoted in 2019.
- YOUNG CHRISTIAN MEN’S ASSOCIATION (YMCA) – Under this student care organisation, due to my leadership qualities and people-oriented personality, company decided to promote me to an Supervisor in the year 2022.
Certification
Good leadership and service (EAGLES, 2012)
Timeline
Centre Head
CommitLearning SchoolHouse
03.2025 - Current
SUPERVISOR
YOUNG CHRISTIAN MEN’S ASSOCIATION (YMCA)
01.2021 - 03.2025
MENTOR
PRINCIPAL OF ACADEMY – THE LEARNING HARBOUR
01.2019 - 01.2021
SENIOR STUDENT CARE OFFICER
SELF-HELP GROUP, BIG HEART STUDENT CARE
01.2019 - 01.2019
SENIOR STUDENT CARE TEACHER
ACE@WORK PTE LTD
01.2017 - 01.2019
Bachelor of Science - Counselling
Singapore University Of Social Science (SUSS)
Diploma - Student Services and Student Coaching
Ngee Ann Polytechnic
WSQ Course - Support for the development of children aged 7-12 years old, respond to illness, accidents and emergencies
Ngee Ann Polytechnic
Diploma - Counselling
Kaplan Higher Education Academy
NITEC - Opticianry
ITE Simei
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