Summary
Overview
Work History
Education
Skills
Work Rights
Certification
Timeline
Generic
Salman Malik

Salman Malik

Policy- Artificial Intelligence
Cyberjaya

Summary

Experienced Financial Professional with a Decade in AI, Policy, Banking, Compliance, and Risk Management. Proven track record of driving policy excellence, ensuring regulatory compliance, and optimizing quality standards. Worked with industry leaders such as ByteDance, SWIFT, PayPal International, and HSBC Bank.

Overview

13
13
years of professional experience
3
3
Certifications
5
5
Languages

Work History

Policy- Gen AI Evaluation

Bytedance
09.2024 - Current
  • AI and Non-AI Product Safety Evaluation: Lead the facilitation and ongoing maintenance of AI generation safety evaluation processes for ByteDance's emerging products, ensuring consistent application of safety principles across multiple platforms such as CapCut, Dreamina, TikTok Music, and others.
  • Cross-Product Collaboration: Work horizontally across various emerging product teams to design and implement effective risk mitigation strategies for AI and non-AI related features, aligning policy enforcement with business goals.
  • Risk Mitigation Strategy Development: Develop and refine AI generation safety guidelines and strategies, ensuring they are enforceable, efficient, and adaptable to the rapidly changing landscape of ByteDance's new products.
  • Proactive Policy Design: Collaborate with internal stakeholders to proactively identify potential safety risks and design policy solutions that prioritize user safety while allowing for innovation within emerging products.
  • Feedback and Continuous Improvement: Provide valuable feedback on the AI safety evaluation processes, ensuring they evolve as new risks are identified and as the product landscape changes. Suggest creative solutions to improve policy enforcement.
  • Emerging Product Support: Act as a policy advocate and expert for emerging products, offering tailored support in policy design and enforcement to ensure safety values and principles are applied consistently across new ByteDance product experiences.
  • Cross-Team Representation: Serve as the liaison between policy enforcement and other T&S teams to ensure cohesive representation of the broader mission to create a trusted world where users can safely discover, create, and connect.


Policy Enforcement APAC

ByteDance (TikTok)
06.2023 - 08.2024
  • Policy Guidance & Support: Provide policy direction and support to content moderation and quality teams, ensuring market-specific and product line knowledge is applied effectively in policy assessments and updates.
  • Documentation & Updates: Maintain and update policy documentation, ensuring accuracy and timely distribution of updates to all moderation teams, with in-language proofreading and review of proposed changes.
  • Collaboration & Training: Partner with global policy training teams to provide vetted cases for training materials and ensure consistent understanding of policies across teams.
  • Process Improvement: Identify and recommend process enhancements to optimize policy enforcement, communication, and moderation efforts across in-house and outsourced teams.
  • Stakeholder Engagement: Collaborate with internal teams to identify gaps and manage initiatives that improve policy deployment, safety measures, and overall user experience.

Policy-Market Specialist

ByteDance (TikTok)
01.2021 - 05.2023
  • Market Insights & Quality Improvement: Provide data-driven insights to enhance human moderation quality, mitigate risks, and support decision-making with a focus on market trends, policy errors, and moderation challenges.
  • Policy Alignment & Implementation: Collaborate with Country Policy managers to identify policy gaps, ensure consistency in updates, and ensure effective delivery and understanding of localized policies across Ops and QA teams.
  • Risk Mitigation & Solutions: Identify potential risks, develop action plans to address human moderation challenges, and drive improvements in moderation accuracy, mitigating under-moderation and reducing badness.
  • Collaboration & Training: Work closely with XFN teams during project launches, mentor new team members, and maintain high quality standards through training and coaching on policies, SOPs, and market-specific guidelines.
  • Market Performance & Reporting: Own market reports and performance metrics, conducting root cause analysis and developing solutions with stakeholders to stabilize market performance and improve overall moderation quality.

Quality Assurance Analyst

ByteDance (TikTok)
09.2020 - 12.2020
  • Data Analysis & Feedback: Conduct thorough analysis of moderation quality, providing weekly feedback on performance and handling escalations as needed.
  • Policy Update Review: Analyze policy updates to identify improvement areas and potential gaps, providing actionable feedback to ensure policy effectiveness.
  • Collaboration for Quality Standards: Work closely with moderation teams and Market Specialists to maintain high-quality standards and ensure consistency in moderation.
  • Regulatory Liaison: Communicate with regulatory bodies to stay updated on policy amendments and changes, ensuring compliance with industry standards.
  • Quality Inspection & Optimization: Contribute to the development and continuous improvement of quality inspection standards, optimizing processes and systems for better performance.

Sanctions Data List Management Operations

SWIFT (Society for Worldwide Interbank Financial Telecommunication)
05.2019 - 08.2020
  • Data Collection & Management: Collect, structure, cleanse, cross-reference, and maintain sanction reference data from governmental sources for publication to financial institutions.
  • Data Analysis & Standardization: Analyze, review, and standardize collected data, ensuring accuracy and compliance before publication and distribution.
  • Regulatory Liaison: Communicate with regulatory bodies to stay informed on policy amendments and changes, ensuring up-to-date compliance.
  • SOP Development & Maintenance: Maintain and create Standard Operating Procedures (SOPs) to ensure clear guidelines for meeting regulatory requirements.

Sanctions Investigator Level II

Paypal
08.2017 - 04.2019
  • Case Review & Analysis: Conduct detailed reviews of escalated cases, focusing on potential illegal activity, violations of economic and trade sanctions, and compliance with OFAC regulations.
  • Time-Sensitive Investigation: Perform in-depth analysis of Anti-Money Laundering (AML) and suspicious financial activity, across multiple jurisdictions, ensuring timely and accurate assessments.
  • Customer Profile Assessment: Evaluate customer profiles and large datasets to identify patterns of normal and expected activity, flagging any irregularities.
  • Analytic Techniques Application: Use advanced analytic methods to assess complex data and provide supported recommendations for case investigations.
  • Documentation & Reporting: Document findings in case management systems and prepare detailed reports for management review.

Senior Compliance OFAC Analyst

Paypal
02.2016 - 07.2017
  • OFAC Sanctions Program Management: Execute daily workflows in compliance with OFAC regulations and PayPal's Corporate Compliance policies, including account restrictions and transaction reviews.
  • Data Review & Match Evaluation: Assess customer data against OFAC’s SDN list to identify matches and ensure proper sanctions enforcement across regions.
  • Escalation & Process Improvement: Manage compliance escalations, lead special projects to optimize operational processes, and collaborate with teams to implement new initiatives.
  • Team Leadership & Training: Lead team learning sessions, coaching, and mentorship, providing guidance on compliance processes and operational excellence.

Compliance Executive Officer

Paypal
11.2014 - 01.2016
  • Compliance Adherence: Ensure PayPal's procedures align with the Compliance Policy as defined in PayPal's Terms of Use.
  • KYC Screening & Documentation: Perform KYC screenings on customers, documenting and verifying information using independent research sources in accordance with Global KYC Procedures.
  • Risk Assessment: Analyze customer data, documentation, and negative news to assess risk profiles based on Global KYC standards.
  • Process Review & Management: Oversee compliance processes including KYC, CIP, and PEP, ensuring proper implementation and adherence to regulatory standards.

Compliance Task Executive

HSBC Bank
11.2013 - 10.2014
  • Screening payments as per global policies
  • Making the right decisions to release or pend payments
  • Filtering payments against sanctions and AML
  • Making sure that payments of different currencies have been filtered before the cut-off times
  • Taking drastic measures to make sure that money being transferred is not for ill-legal activities (e.g
  • Terrorism, money laundering, weapons etc.)
  • Client screening / SCDM
  • As and when required by HSBC, I also assist corporate customers with setting up company accounts
  • Provide training to corporate customers for HSBC NET and rectifying problems regarding company accounts payments / setup

Global Support Executive

HSBC Bank
07.2012 - 10.2013
  • Customer Service Delivery: Provide world-class 24/7 customer service via phone, addressing inquiries professionally and consistently.
  • Credit & Banking Support: Assist with credit card issues, sales, account inquiries, rewards redemption, and banking services such as term deposits and multi-currency accounts.
  • Follow-Up & Commitment Fulfillment: Ensure diligent follow-up and fulfillment of promises made to customers, keeping track of referrals and closures.
  • Sales & Product Promotion: Convince customers to explore new sales and products, enhancing their overall service experience.

Education

Bachelor of Business Management -

SEGi University
Kuala Lumpur, Malaysia

Foundation in Business -

Swinburne University of Technology
Kuching, Malaysia

GCE O Level - SICAS

Aitchison College
Lahore, Pakistan

Skills

AI Risk Evaluation and Mitigation

Policy Design and Implementation

Proactive Problem-Solving

AI Safety Evaluation

Stakeholder Communication

Compliance

Policy Frameworks

Work Rights

Malaysian Spouse Visa Holder (Long Term)

Certification

IELTS General, 7.5 Bands Overall, British Council

Timeline

Policy- Gen AI Evaluation

Bytedance
09.2024 - Current

Policy Enforcement APAC

ByteDance (TikTok)
06.2023 - 08.2024

Policy-Market Specialist

ByteDance (TikTok)
01.2021 - 05.2023

Quality Assurance Analyst

ByteDance (TikTok)
09.2020 - 12.2020

Sanctions Data List Management Operations

SWIFT (Society for Worldwide Interbank Financial Telecommunication)
05.2019 - 08.2020

Sanctions Investigator Level II

Paypal
08.2017 - 04.2019

Senior Compliance OFAC Analyst

Paypal
02.2016 - 07.2017

Compliance Executive Officer

Paypal
11.2014 - 01.2016

Compliance Task Executive

HSBC Bank
11.2013 - 10.2014

Global Support Executive

HSBC Bank
07.2012 - 10.2013

Bachelor of Business Management -

SEGi University

Foundation in Business -

Swinburne University of Technology

GCE O Level - SICAS

Aitchison College

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Salman MalikPolicy- Artificial Intelligence