Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Salini D/O Jaya Krishnan

Salini D/O Jaya Krishnan

Summary

Tourism & Guests Experience professional with experience in attractions, crowd management, guest engagement. Skilled in delivering guided tours, handling diverse visitor groups, and ensuring smooth operations in high-volume environments. Strong background in both animals and attractions industries, with proven ability to educate, entertain, and create memorable guest experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Wildlife Rehab Officer

ACRES
04.2023 - 07.2025
  • Trained and supervised new staff/volunteers in safety and guest education.
  • Collaborated with teams to ensure a smooth daily operations and visitor engagement.
  • Delivered public education sessions on local wildlife and conservation.
  • Appointed as the main officer overseeing all avian cases, with full responsibility for bird care and rehab.
  • Experienced in handling and restraining raptors and various bird species independently, including high-stress medical or rescue situations.


Animal Care Officer/Attraction Ops

Butterfly Park & Insect Kingdom
10.2020 - 03.2023
  • Conducted guided tours and educational talks for locals and international visitors.
  • Assisted with ticketing counter operations and guests enquiries.
  • Handled animals for public demonstrations, ensuring visitor safety and engagement.
  • Delivered interactive presentations in schools and at the park.
  • Animal husbandry.
  • Prepare daily food and enrichment for the animals.

Junior Keeper

Mandai Wildlife Reserve, Giant Pandas & Jurong Bird Park
08.2022 - 02.2023
  • Carried out food preparation and animal husbandry routines.
  • Maintained exhibit quality through landscaping and training.
  • Used positive reinforcement to train parrots and other aviary birds.
  • Engaged guests with accurate and educational information on animal care and behavior.

Guests Service & Attractions Ops

Pictureworks @ Singapore Flyer
09.2018 - 02.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed large crowds and assisted tourists from diverse cultural backgrounds.
  • Supporting daily attractions operations, including selling of merchandise and queue management.
  • Handled guest queries and ensured smooth visitor flow.

Education

Diploma - Travel & Tourism

ITE (Nitec)
ITE College West
01-2019

Diploma - Leisure & Travel Ops

ITE (Higher Nitec)
ITE College West
05.2021

Skills

  • Guests Engagement & Public Speaking
  • Crowd Management & Safety Procedures
  • Tour Guiding & Educational Presentations
  • Customer Service
  • Team Collaboration & Training
  • Multicultural Guest Interaction
  • Positive Reinforcement Training
  • Team Leadership & Training
  • Wildlife Rehabilitation
  • Animal Handling & Restraint
  • Enclosure Maintenance

Certification

  • Baby Bird Rescue and Care 2024 (online course from New Zealand)
  • Volunteered at Vet Clinic as a Vet Nurse assistant for 1 month.

Timeline

Wildlife Rehab Officer

ACRES
04.2023 - 07.2025

Junior Keeper

Mandai Wildlife Reserve, Giant Pandas & Jurong Bird Park
08.2022 - 02.2023

Animal Care Officer/Attraction Ops

Butterfly Park & Insect Kingdom
10.2020 - 03.2023

Guests Service & Attractions Ops

Pictureworks @ Singapore Flyer
09.2018 - 02.2019

Diploma - Travel & Tourism

ITE (Nitec)

Diploma - Leisure & Travel Ops

ITE (Higher Nitec)

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Salini D/O Jaya Krishnan