Salini D/O Jaya Krishnan
Summary
Tourism & Guests Experience professional with experience in attractions, crowd management, guest engagement. Skilled in delivering guided tours, handling diverse visitor groups, and ensuring smooth operations in high-volume environments. Strong background in both animals and attractions industries, with proven ability to educate, entertain, and create memorable guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wildlife Rehab Officer
ACRES
04.2023 - 07.2025
- Trained and supervised new staff/volunteers in safety and guest education.
- Collaborated with teams to ensure a smooth daily operations and visitor engagement.
- Delivered public education sessions on local wildlife and conservation.
- Appointed as the main officer overseeing all avian cases, with full responsibility for bird care and rehab.
- Experienced in handling and restraining raptors and various bird species independently, including high-stress medical or rescue situations.
Animal Care Officer/Attraction Ops
Butterfly Park & Insect Kingdom
10.2020 - 03.2023
- Conducted guided tours and educational talks for locals and international visitors.
- Assisted with ticketing counter operations and guests enquiries.
- Handled animals for public demonstrations, ensuring visitor safety and engagement.
- Delivered interactive presentations in schools and at the park.
- Animal husbandry.
- Prepare daily food and enrichment for the animals.
Junior Keeper
Mandai Wildlife Reserve, Giant Pandas & Jurong Bird Park
08.2022 - 02.2023
- Carried out food preparation and animal husbandry routines.
- Maintained exhibit quality through landscaping and training.
- Used positive reinforcement to train parrots and other aviary birds.
- Engaged guests with accurate and educational information on animal care and behavior.
Guests Service & Attractions Ops
Pictureworks @ Singapore Flyer
09.2018 - 02.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed large crowds and assisted tourists from diverse cultural backgrounds.
- Supporting daily attractions operations, including selling of merchandise and queue management.
- Handled guest queries and ensured smooth visitor flow.
Education
Diploma - Travel & Tourism
ITE (Nitec)
ITE College West 01-2019
Diploma - Leisure & Travel Ops
ITE (Higher Nitec)
ITE College West 05.2021
Skills
- Guests Engagement & Public Speaking
- Crowd Management & Safety Procedures
- Tour Guiding & Educational Presentations
- Customer Service
- Team Collaboration & Training
- Multicultural Guest Interaction
- Positive Reinforcement Training
- Team Leadership & Training
- Wildlife Rehabilitation
- Animal Handling & Restraint
- Enclosure Maintenance
Certification
- Baby Bird Rescue and Care 2024 (online course from New Zealand)
- Volunteered at Vet Clinic as a Vet Nurse assistant for 1 month.
Timeline
Wildlife Rehab Officer
ACRES
04.2023 - 07.2025
Junior Keeper
Mandai Wildlife Reserve, Giant Pandas & Jurong Bird Park
08.2022 - 02.2023
Animal Care Officer/Attraction Ops
Butterfly Park & Insect Kingdom
10.2020 - 03.2023
Guests Service & Attractions Ops
Pictureworks @ Singapore Flyer
09.2018 - 02.2019
Diploma - Travel & Tourism
ITE (Nitec)
Diploma - Leisure & Travel Ops
ITE (Higher Nitec)