Dynamic leader and compassionate counselor with a proven track record at Singapore Prison Services and Katsuyama Kikai Ltd. Excelled in religious counseling and public speaking, enhancing team productivity by 40% and fostering client self-sufficiency. Skilled in empathy development and client needs assessment, ensuring long-term stakeholder relationships and client satisfaction.
Overview
27
27
years of professional experience
Work History
PRISON RELIGIOUS COUNSELLOR
SINGAPORE PRISON SERVICES
01.1998 - Current
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
SENIOR MANAGER
KATSUYAMA KIKAI LTD
01.2004 - 06.2010
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Mentored junior staff members for skill development and career progression within the organization.
Education
DIPLOMA - Building Construction Technology
SINGAPORE POLYTECHNIC
05.1985
Skills
Skilled in intake interviewing
Religious Counseling
Quranic Therapy
Public speaking ability
Empathy Development
Relapse Prevention
Client Needs Assessment
Grief counseling
Group Counseling
Accomplishments
Recipient of the Prison longservice award for 30 years service Award.
Spearheaded Muslim Intensive Religious Counselling Programe in Institution A4, Changi Prison