Motivated and experienced logistics and operations professional with over a decade of hands-on experience in delivery services, team management, and logistical coordination. Proven ability to lead delivery teams, optimize routing processes, and maintain high levels of customer satisfaction. Detail-oriented, reliable, and highly adaptable to changing operational demands. Committed to continual improvement and contributing to team success.
Hi, I’m
SALIHIN BIN SELAMAT JUMADI
Singapore
Summary
Overview
18
years of professional experience
Work History
GrabFood
Delivery Personnel
2022.02 - Current (4 education.years_Label & 8 education.months_Label)
Job overview
- Manage real-time food and logistics orders using mobile delivery applications
- Plan and execute efficient delivery routes across districts
- Uphold high service standards through consistent on-time deliveries
- Resolve customer queries and complaints, receiving positive feedback
Foodpanda
Area Manager
2020.01 - 2022.02 (2 education.years_Label & 1 education.month_Label)
Job overview
- Led and supervised a fleet of over 100 riders
- Distributed and managed rider equipment and inventory
- Conducted training and resolved performance issues
- Liaised between operations management and delivery teams
Foodpanda
Shift Captain
2016.08 - 2019.12 (3 education.years_Label & 4 education.months_Label)
Job overview
- Supervised daily shift operations and managed ground staff
- Delivered food orders and handled customer service responsibilities
- Provided on-the-job training for new delivery personnel
- Maintained discipline and enforced SOPs
NNR Global Logistics (S) Pte Ltd
Customer Service Import Coordinator / Import Ops / Night Ops
2013.12 - 2016.02 (2 education.years_Label & 2 education.months_Label)
Job overview
- Coordinated import shipments and cargo release to forwarders
- Maintained communication with clients to meet timelines
- Handled documentation, prepared delivery orders, and monitored cargo status
Singapore Armed Forces, 1AMB
Supply Assistant / Infrastructure Coordinator
2011.08 - 2013.08 (2 education.years_Label)
Job overview
- Oversaw infrastructure repair and maintenance tasks
- Streamlined logistics operations and improved asset management
McDonald's
Delivery Rider
2011.07 - 2011.08 (1 education.month_Label)
Job overview
- Delivered food orders with speed and accuracy
- Assisted with store operations as needed
Texas Instruments (DHL)
Logistics Assistant
2010.09 - 2010.10 (1 education.month_Label)
Job overview
- Supported quarter-end shipping of components
- Ensured accurate packaging and labeling of goods
Flextronics
Operator / Packer
2009.09 - 2009.10 (1 education.month_Label)
Job overview
- Assembled and packed laptop LCDs for global shipment
- Conducted QC checks to ensure product integrity
Richland
Warehouse Assistant
2008.04 - 2008.04
Job overview
- Moved equipment and assisted in stock-taking activities
Toys“R”Us
Renovation Helper
2008.01 - 2008.03 (2 education.months_Label)
Job overview
- Assembled store shelves during interior renovation
Toys“R”Us
Stock Taker
2007.12 - 2007.12
Job overview
- Contributed to year-end inventory audit operations
Education
Temasek Polytechnic
Diploma from Media and Communication Technology in Engineering
01.2011
University Overview
Tampines Secondary School
GCE ‘O’ Levels
01.2007
University Overview
Skills
- Delivery Route Optimization & Scheduling
- Customer Service & Client Communication
- Fleet & Rider Supervision
- Inventory & Equipment Management
- Training & Onboarding of Staff
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Logistics Coordination & Documentation
- Conflict Resolution & Team Leadership
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
CO-CURRICULAR ACTIVITIES
CO-CURRICULAR ACTIVITIES
Tampines Secondary School Soccer Team Member 2004 – 2007ADDITIONAL INFORMATION
Languages: English (Fluent), Malay (Fluent)
ADDITIONAL INFORMATION
ADDITIONAL INFORMATION
- Physically fit and adaptable to demanding environments
- Willing to work shifts, weekends, and public holidays
- References available upon request
Timeline
Delivery Personnel
GrabFood
2022.02 - Current (4 education.years_Label & 8 education.months_Label)
Area Manager
Foodpanda
2020.01 - 2022.02 (2 education.years_Label & 1 education.month_Label)
Shift Captain
Foodpanda
2016.08 - 2019.12 (3 education.years_Label & 4 education.months_Label)
Customer Service Import Coordinator / Import Ops / Night Ops
NNR Global Logistics (S) Pte Ltd
2013.12 - 2016.02 (2 education.years_Label & 2 education.months_Label)
Supply Assistant / Infrastructure Coordinator
Singapore Armed Forces, 1AMB
2011.08 - 2013.08 (2 education.years_Label)
Delivery Rider
McDonald's
2011.07 - 2011.08 (1 education.month_Label)
Logistics Assistant
Texas Instruments (DHL)
2010.09 - 2010.10 (1 education.month_Label)
Operator / Packer
Flextronics
2009.09 - 2009.10 (1 education.month_Label)
Warehouse Assistant
Richland
2008.04 - 2008.04
Renovation Helper
Toys“R”Us
2008.01 - 2008.03 (2 education.months_Label)
Stock Taker
Toys“R”Us
2007.12 - 2007.12
Tampines Secondary School
GCE ‘O’ Levels
Temasek Polytechnic
Diploma from Media and Communication Technology in Engineering