Motivated and experienced logistics and operations professional with over a decade of hands-on experience in delivery services, team management, and logistical coordination. Proven ability to lead delivery teams, optimize routing processes, and maintain high levels of customer satisfaction. Detail-oriented, reliable, and highly adaptable to changing operational demands. Committed to continual improvement and contributing to team success.
Hi, I’m
SALIHIN BIN SELAMAT JUMADI
Singapore
Summary
Overview
18
years of professional experience
Work History
GrabFood
Delivery Personnel
02.2022 - Current
Job overview
- Manage real-time food and logistics orders using mobile delivery applications
- Plan and execute efficient delivery routes across districts
- Uphold high service standards through consistent on-time deliveries
- Resolve customer queries and complaints, receiving positive feedback
Foodpanda
Area Manager
01.2020 - 02.2022
Job overview
- Led and supervised a fleet of over 100 riders
- Distributed and managed rider equipment and inventory
- Conducted training and resolved performance issues
- Liaised between operations management and delivery teams
Foodpanda
Shift Captain
08.2016 - 12.2019
Job overview
- Supervised daily shift operations and managed ground staff
- Delivered food orders and handled customer service responsibilities
- Provided on-the-job training for new delivery personnel
- Maintained discipline and enforced SOPs
NNR Global Logistics (S) Pte Ltd
Customer Service Import Coordinator / Import Ops / Night Ops
12.2013 - 02.2016
Job overview
- Coordinated import shipments and cargo release to forwarders
- Maintained communication with clients to meet timelines
- Handled documentation, prepared delivery orders, and monitored cargo status
Singapore Armed Forces, 1AMB
Supply Assistant / Infrastructure Coordinator
08.2011 - 08.2013
Job overview
- Oversaw infrastructure repair and maintenance tasks
- Streamlined logistics operations and improved asset management
McDonald's
Delivery Rider
07.2011 - 08.2011
Job overview
- Delivered food orders with speed and accuracy
- Assisted with store operations as needed
Texas Instruments (DHL)
Logistics Assistant
09.2010 - 10.2010
Job overview
- Supported quarter-end shipping of components
- Ensured accurate packaging and labeling of goods
Flextronics
Operator / Packer
09.2009 - 10.2009
Job overview
- Assembled and packed laptop LCDs for global shipment
- Conducted QC checks to ensure product integrity
Richland
Warehouse Assistant
04.2008 - 04.2008
Job overview
- Moved equipment and assisted in stock-taking activities
Toys“R”Us
Renovation Helper
01.2008 - 03.2008
Job overview
- Assembled store shelves during interior renovation
Toys“R”Us
Stock Taker
12.2007 - 12.2007
Job overview
- Contributed to year-end inventory audit operations
Education
Temasek Polytechnic
Diploma from Media and Communication Technology in Engineering
01.2011
University Overview
Tampines Secondary School
GCE ‘O’ Levels
01.2007
University Overview
Skills
- Delivery Route Optimization & Scheduling
- Customer Service & Client Communication
- Fleet & Rider Supervision
- Inventory & Equipment Management
- Training & Onboarding of Staff
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Logistics Coordination & Documentation
- Conflict Resolution & Team Leadership
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
CO-CURRICULAR ACTIVITIES
CO-CURRICULAR ACTIVITIES
Tampines Secondary School Soccer Team Member 2004 – 2007ADDITIONAL INFORMATION
Languages: English (Fluent), Malay (Fluent)
ADDITIONAL INFORMATION
ADDITIONAL INFORMATION
- Physically fit and adaptable to demanding environments
- Willing to work shifts, weekends, and public holidays
- References available upon request
Timeline
Delivery Personnel
GrabFood
02.2022 - Current
Area Manager
Foodpanda
01.2020 - 02.2022
Shift Captain
Foodpanda
08.2016 - 12.2019
Customer Service Import Coordinator / Import Ops / Night Ops
NNR Global Logistics (S) Pte Ltd
12.2013 - 02.2016
Supply Assistant / Infrastructure Coordinator
Singapore Armed Forces, 1AMB
08.2011 - 08.2013
Delivery Rider
McDonald's
07.2011 - 08.2011
Logistics Assistant
Texas Instruments (DHL)
09.2010 - 10.2010
Operator / Packer
Flextronics
09.2009 - 10.2009
Warehouse Assistant
Richland
04.2008 - 04.2008
Renovation Helper
Toys“R”Us
01.2008 - 03.2008
Stock Taker
Toys“R”Us
12.2007 - 12.2007
Tampines Secondary School
GCE ‘O’ Levels
Temasek Polytechnic
Diploma from Media and Communication Technology in Engineering
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