Sakohlnattida (Jean) Yotaprasert

• Lead high‑impact escalations and business‑critical situations, coordinating cross‑functional teams to mitigate risk, remove blockers, and maintain executive confidence.
• Manage strategic enterprise customers across Financial Services and Telecommunications industries, supporting customer business outcomes, cloud adoption, and long‑term account growth initiatives.
• Trusted to support strategic FSI and Telecommunications enterprise customers while partnering with executives, account teams, and engineering resources to drive customer success and business outcomes.
• Built trusted relationships with executive stakeholders, collaborating with account executives, solution specialists, partners, engineers, and customer success teams to identify opportunities and enhance business value realisation.
• Support strategic account planning by aligning customer priorities with Microsoft cloud, security, and digital transformation initiatives.

Key Acheivements

• Brought customer insights and business challenges forward to inform solution positioning, drive opportunity development, and support long-term account expansion strategies.
• Recognised for significant contributions to strategic account success.

• Managed a portfolio of SME customers across Southeast Asia and Japan, driving Google Cloud Security renewals, retention, and business growth initiatives.
• Collaborated with channel partners to increase customer adoption, expand security solution footprint, and identify growth opportunities.
• Maintained visibility of renewal and expansion pipeline, facilitating progression of opportunities through contract closure.
• Guided customers in aligning cybersecurity investments with business objectives, enhancing adoption and long-term value.
• Built strong expertise in cloud security, customer lifecycle management, partner collaboration, and commercial discussions.

Key Achievements

• Achieved 130% of annual revenue target through customer retention, expansion, and cloud security adoption initiatives.
• Maintained 95% renewal rate across customers in Southeast Asia and Japan.
• Collaborated with channel partners to identify expansion opportunities and drive acceleration of customer security adoption.

• Collaborated with SAP partners to generate and qualify sales opportunities across targeted Mid‑Market accounts.
• Identified customer business challenges and aligned opportunities with appropriate SAP solutions.
• Managed pipeline activities from lead generation and qualification through stakeholder engagement and sales handoff.
• Supported partner‑led Go‑To‑Market initiatives to increase pipeline coverage and customer engagement.
• Worked closely with sales teams to accelerate opportunity progression and improve conversion rates.

Key Achievements

• Achieved 90% lead‑to‑close conversion rate for qualified opportunities.
• Generated and qualified opportunities through partner‑led demand generation programs.
• Collaborated with SAP partners to expand pipeline coverage and increase customer engagement.

• Managed customer accounts and business development activities across Southeast Asia, primarily Thailand and the Philippines.
• Owned the sales cycle from prospecting and opportunity qualification through solution positioning, commercial negotiation, and deal closure.
• Developed account growth strategies and identified new business opportunities within both existing and prospective customer accounts.
• Built long‑term relationships with key decision‑makers and business stakeholders to support revenue growth and customer retention.
• Balanced customer satisfaction, business development, and sales objectives across multiple regional markets.

Key Achievement

• Managed end‑to‑end business development and account growth initiatives across two Southeast Asian markets while maintaining long‑term customer relationships and sales performance.