Summary
Overview
Work History
Education
Skills
Timeline
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SAI KRISHNA RAVULA

SAI KRISHNA RAVULA

Summary

To Pursue a motivating, prospective and challenging job in a reputed organization and use my skills to enhance the organization success with my personal and professional growth. Highly experienced in sales environment known for exemplary team-building and negotiation skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

9
9
years of professional experience

Work History

Inside Sales Specialist

TDCX Digital Lab India Pvt Ltd
04.2023 - Current
  • Developed and deepened customer relationships to drive revenue growth.
  • Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
  • Created and updated customer accounts with relevant information.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Contributed to team objectives in fast-paced environment.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.

Inside Sales Representative

Dell Technologies
09.2021 - 01.2023
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Handling clients from US and also UK and assisting them with their product requirement Educating customers and helping with best price for products
  • Work on achieving quarterly quota attainment and meeting targets and effective upselling.
  • Working with small business team across UK and helping with bulk purchases and generating high revenue leads.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Handling orders of high revenue and bids.
  • Presenting various products to clients on a interaction basis.
  • Negotiating with clients on the quotations and leads.

Technical Specialist

Diebold Nixdorf
03.2019 - 05.2021
  • Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
  • Trained users on requirements and market standards.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Collaborated with stakeholders to transform client requirements into solutions.
  • Guided staff technology use, assisting with order management and supply ordering.
  • Enhanced and reconstructed computer systems to increase efficiency.
  • Researched and adopted new technologies to add value to existing offerings.

Technical Support Associate

Unisys
08.2016 - 02.2019
  • For 7 eleven store networks throughout U.S.A and CANADA
  • Configured hardware, devices and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Recorded and maintained relevant notes for each client and work order.
  • Provided on-site support to systems ranging from troubleshooting to resolving.
  • Boosted network, system and functioning through preventive maintenance and upgrades.
  • Prepared technical responses to requests for tickets, assigning dispatches, timeframes and alternative solutions.

Customer Service Specialist

Sitel Group
10.2014 - 12.2015
  • Achieved high satisfaction rating through inbound calls.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Education

SSC -

St Josephs High School
Hyderabad
07-2008

Intermediate - MPC

Sri Chaitanya Junior College
Hyderabad
07-2010

B.Tech - Mechanical Engineering

HITAM (Hyderabad Institute of Technology And Management)
Hyderabad
08-2014

Skills

  • Customer relations
  • Customer service
  • Sales
  • Persuasive negotiator
  • Compelling presentations
  • B2B sales
  • Customer Relationship Management
  • SalesForce
  • Sales Representative of the Month Award
  • Cold Calling
  • Superior organizational skills
  • Sales expertise
  • Expertise in cold calling
  • B2B Sales
  • Sales Expertise
  • Customer Relationship Management
  • Sales and Negotiation

Timeline

Inside Sales Specialist

TDCX Digital Lab India Pvt Ltd
04.2023 - Current

Inside Sales Representative

Dell Technologies
09.2021 - 01.2023

Technical Specialist

Diebold Nixdorf
03.2019 - 05.2021

Technical Support Associate

Unisys
08.2016 - 02.2019

Customer Service Specialist

Sitel Group
10.2014 - 12.2015

SSC -

St Josephs High School

Intermediate - MPC

Sri Chaitanya Junior College

B.Tech - Mechanical Engineering

HITAM (Hyderabad Institute of Technology And Management)

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SAI KRISHNA RAVULA