SAIFUL AZRUL BIN ABDUL HALIM
Estate Manager
Summary
Dynamic manager with extensive experience at Sime Darby Plantation Berhad, excelling in team leadership and operations management. Proven track record in enhancing customer satisfaction and optimizing workflows. Skilled in strategic planning and decision-making, fostering a motivated workforce while achieving operational excellence.
Overview
21
21
years of professional experience
Work History
Manager
SD Guthrie Berhad
07.2021 - Current
Manager
Sime Darby Plantation Berhad
01.2020 - 06.2021
Manager
Sime Darby Plantation Berhad
06.2019 - 12.2019
Manager
Sime Darby Plantation Berhad
07.2017 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Assistant
Sime Darby Plantation Berhad
02.2017 - 07.2017
Senior Assistant
Sime Darby Plantation Berhad
09.2015 - 02.2017
Senior Assistant
Sime Darby Plantation Berhad
05.2014 - 08.2015
- Increased customer satisfaction with timely responses to inquiries, thorough research, and effective problem-solving strategies.
- Optimized workflow processes by implementing automation tools, significantly reducing manual labor requirements and improving project turnaround times.
- Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
- Acquired product and service knowledge to provide solutions to customers.
Assistant I
Sime Darby Plantation Berhad
09.2011 - 05.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Assistant II
Guthrie Industries Malaysia Sdn Bhd
04.2009 - 09.2011
Assistant II
The China Engineers (M) Sdn Bhd
01.2005 - 04.2009
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Cadet Planter Batch 024
Kumpulan Guthrie Berhad
07.2004 - 01.2005
- Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
Education
High School Diploma -
University Putra Malaysia
Serdang 04.2001 -
Skills
Team leadership
Timeline
Manager
SD Guthrie Berhad
07.2021 - Current
Manager
Sime Darby Plantation Berhad
01.2020 - 06.2021
Manager
Sime Darby Plantation Berhad
06.2019 - 12.2019
Manager
Sime Darby Plantation Berhad
07.2017 - 06.2019
Senior Assistant
Sime Darby Plantation Berhad
02.2017 - 07.2017
Senior Assistant
Sime Darby Plantation Berhad
09.2015 - 02.2017
Senior Assistant
Sime Darby Plantation Berhad
05.2014 - 08.2015
Assistant I
Sime Darby Plantation Berhad
09.2011 - 05.2015
Assistant II
Guthrie Industries Malaysia Sdn Bhd
04.2009 - 09.2011
Assistant II
The China Engineers (M) Sdn Bhd
01.2005 - 04.2009
Cadet Planter Batch 024
Kumpulan Guthrie Berhad
07.2004 - 01.2005
High School Diploma -
University Putra Malaysia
04.2001 -
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