Sai Fong Foong
Summary
Adept Senior Hairstylist with a proven track record at The Infinity Hair Art, I excel in delivering customized hair solutions and fostering strong client relationships. My expertise in advanced haircutting techniques and exceptional communication skills have significantly increased salon revenue and client retention. Committed to ongoing professional development, I seamlessly blend artistic flair with strategic upselling of hair care products.
Overview
13
13
years of professional experience
Work History
Senior Hairstylist
The Infinity Hair Art
06.2023 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Participated in industry events to stay updated on latest trends, styles, and techniques, furthering professional development as a hairstylist.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
- Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
- Promoted salon special offers via social media channels, increasing brand awareness among potential customers.
- Offered professional cuts, color services and extensions to salon customers.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Demonstrated thorough knowledge of all salon products and services.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Senior Hairstylist
Icut Hair Studio
01.2012 - 05.2023
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Offered professional cuts, color services and extensions to salon customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Diploma - Hairdressing
Itec School
Singapore07.2016
Skills
- Strong work ethic
- Continuing education focus
- Client relationship building
- Goal-oriented mindset
- Customized hair solutions
- Advanced haircutting techniques
- Keratin treatments expertise
- Texture and perm services
- Sanitation and sterilization
- Client retention strategies
- Hair maintenance expert
- Scalp care
- Teamwork
- Customer service
- Problem-solving
- Time management
- Social skills
- Excellent communication
- Organizational skills
- Clear communication
- Hair styling
- Hair cutting and trimming
- Cash handling
- Client consultation
- Shampooing and conditioning
- Customer consultation
- Outstanding client retention
- Analytical thinking
- Appointment scheduling
- Hair coloring
Timeline
Senior Hairstylist
The Infinity Hair Art
06.2023 - Current
Senior Hairstylist
Icut Hair Studio
01.2012 - 05.2023
Diploma - Hairdressing
Itec School
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