SAIF FAHED MOHD AL TORSHAN
Singapore
Summary
Hardworking Electric Technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Crew Member
PC INTERNATIONAL PTE LTD
Singapore, Singapore (Remote)
05.2023 - 01.2025
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
Maintenance Technician
Dana Plaza Hotel
Amman, JO
06.2014 - 11.2015
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Troubleshot equipment breakdowns and performed preventive maintenance
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Performed electrical and mechanical repairs of production equipment to minimize downtime
- Installed new locks, door handles and door closers
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs
- Trained junior maintenance professionals on correct repair and cleaning procedures.
Waiter
Dana Plaza Hotel
Amman, JO
06.2014 - 11.2015
- Kept server areas clean and stocked to increase efficiency while working tables
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Electrician
Metropolitan Hotel
Jordan
01.2013 - 01.2014
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
Electrical Technician
The Golden Oak Co.
Amman, JO
02.2011 - 12.2013
- Installed electrical conduit and wiring for power, controls and lighting
- Installed electrical wiring through conduits and holes in both flooring and walls
- Tested wiring and other system parts for electrical flow and function.
Sales and Store Manager
Mazrawi Electronic Parts Center
Amman, JO
01.2009 - 01.2011
- Managed inventory control, cash control and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Associate of Science - Industrial Automation
Al-Balqa Applied University
JORDAN 07-2013
High School Diploma -
Ibn Al-Nafis Industrial School
JORDAN01-2010
Skills
- Problem-Solving Ability
- Power and Hand Tool Use
- Safety Awareness
- Daily Cleaning and Sanitation
- Plumbing Repairs
- Equipment Repair
- Plan Skilled Repairs
- Wiring Installation and Repair
- Electrical Component Replacement
- Piping Systems Maintenance
- Replacing Parts
- Performing Finishing Work
- Food Running
- Inventory Restocking
- Menu Memorization
- Beverage Preparation
- Customer Engagement
- Cooking
- Safe Food Handling
- Order Management
- Health Code Compliance
- Strong work ethic
- Customer service
Certification
FSS-FRC-1004-I:1 Food Safety and Hygiene-I
LANGUAGE
Arabic - Advanced (C1)
English - Upper Intermediate (B2)
Timeline
Service Crew Member
PC INTERNATIONAL PTE LTD
05.2023 - 01.2025
Maintenance Technician
Dana Plaza Hotel
06.2014 - 11.2015
Waiter
Dana Plaza Hotel
06.2014 - 11.2015
Electrician
Metropolitan Hotel
01.2013 - 01.2014
Electrical Technician
The Golden Oak Co.
02.2011 - 12.2013
Sales and Store Manager
Mazrawi Electronic Parts Center
01.2009 - 01.2011
Associate of Science - Industrial Automation
Al-Balqa Applied University
High School Diploma -
Ibn Al-Nafis Industrial School