Sai Chit Min Lu
Summary
Proven performer in high-pressure environments, adept at maintaining service speed and accuracy at Singapore Island Country Club. Skilled in safe food handling and customer service, demonstrating strong work ethic and teamwork. Enhanced customer satisfaction through efficient service, leveraging quick learning abilities for continuous improvement.
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Food Runner /Food Service Worker
Singapore Island Country Club
01.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Cleared tables immediately after guests left in preparation for next party.
Food Server
The Fullerton Bay Hotel
03.2022 - 02.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Processed orders and sent to kitchen employees for preparation.
Education
B.E.H.S Sint Gaing
Myanmar 04.2017 - 04.2019
High School Diploma -
BCA Academy
200 Braddell Rd 57970011.2024
Skills
Quick Learner
Teamwork and Collaboration
Strong Work Ethic
Time Management
Customer Service
Flexible Schedule
Cleaning and sanitizing
Safe Food Handling
Certification
Food Safety Course Level 1
Timeline
Food Runner /Food Service Worker
Singapore Island Country Club
01.2023 - Current
Food Server
The Fullerton Bay Hotel
03.2022 - 02.2023
B.E.H.S Sint Gaing
04.2017 - 04.2019
High School Diploma -
BCA Academy
Food Safety Course Level 1
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