Sai Shivani
Student
Summary
Highly motivated professional with strong organizational, communication and problem solving skills. Experienced working with multiple teams to ensure smooth operations and successful completion of projects. Seeking to leverage expertise and experience to contribute to the success of a forward-thinking business.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
3
3
Certifications
Work History
Intern
Institue of Human Resource (IHRP)
01.2025 - Current
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Coaching Assistant
Kidsexcel
03.2024 - 12.2024
- Ensured safety protocols were followed at all times while working with kids
- Motivated the kids to achieve their maximum potential
- Help set up foot drills and games for kids to play
- Promoted good sportsmanship with competing teams on- and off-field.
Customer Service
IKEA
05.2023 - 12.2024
- Company Overview: Ikano pte.ltd
- Display a good disposition with warm and professional greetings to all those entering the property
- Assist customers to complete the registration process by bringing the child in, making sure the completed paperwork is tagged to the correct child, and uploading it to the system all include validating identification for authenticity
- Handling paperwork, general housekeeping
- Ensuring customers check out is effective & fast
- Ikano pte.ltd
Retail Assistant
METTA
07.2023 - 10.2023
- Metta to support sales item
- Manning the pop up booth ensuring stocks, cashier all in flow
- Answer customers' enquiries
- Developed excellent customer service skills, including providing advice on product selection to customers
- Updated price tags on items as dictated
Intern
SINGAPORE SILAT FEDERATION
10.2022 - 02.2023
- Helped setting/tearing down event
- Live-streaming to various platform during event day/matches
- Ensuring smooth running for logistics during post/event day
- Helped setting/tearing down event
- Print passes for athletes
Cashier
OBLONG
01.2021 - 01.2023
- Company Overview: Grand Endeavor Pte.Ltd
- Maintaining a good personality to serve customers better
- Attain high level of customer satisfaction in food & service
- Attained food hygiene certification
- Work in a fast pace environment
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Grand Endeavor Pte.Ltd
FULLERTON HOTEL
01.2018 - 04.2018
- Company Overview: attachment
- Housekeeping: Administered housekeeping functions with high service standards
- Receptionist: Assisted guests with check in/check out and rendering excellent customer service
- Restaurant: Performed F&B duties and delivering fine dining experience
- Attachment
Education
Diploma in Business Practice - admin and management
Ngee Ann Poly
HIGHER NITEC - EVENTS MANAGEMENT
Institute of Technical Education (ITE)
NITEC - BUSINESS SERVICES
Institute of Technical Education (ITE)
Skills
- Microsoft 365 Proficiency
- Canva Design Expertise
- Effective Time Management
Effective Team Collaboration
Certification
Food Hygiene Level 1
Notable Mentions
Formula 1 2022
Timeline
Intern
Institue of Human Resource (IHRP)
01.2025 - Current
Coaching Assistant
Kidsexcel
03.2024 - 12.2024
Retail Assistant
METTA
07.2023 - 10.2023
Customer Service
IKEA
05.2023 - 12.2024
Intern
SINGAPORE SILAT FEDERATION
10.2022 - 02.2023
Cashier
OBLONG
01.2021 - 01.2023
FULLERTON HOTEL
01.2018 - 04.2018
HIGHER NITEC - EVENTS MANAGEMENT
Institute of Technical Education (ITE)
NITEC - BUSINESS SERVICES
Institute of Technical Education (ITE)
Diploma in Business Practice - admin and management
Ngee Ann Poly
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