Summary
Overview
Work History
Education
Skills
Sports, travel and learning
Timeline
OperationsManager

SAHARI AKESAH

Summary

Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Operations Manager

SuperLoco
02.2021 - 08.2023
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Restaurant Manager

The Priv'e Group
01.2020 - 02.2021
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Education

High School Diploma -

SSA Academy Pte. Ltd.
11 Eunos Road 8, Lifelong Learning Institute
01.2020

Skills

  • Contract Management
  • Customer Service
  • Production
  • Customer Retention
  • Team Leadership
  • Employee Motivation

Sports, travel and learning

1. Sports is to keep me fit and active. because it's my passion due to my past record I am ex state runner in the 80's.

2. I love to travel because by seeing out side world it help to gain my knowledge and what's life is out there.

3. Learning is a journey of life, it help me learn new thing in new era such as 'AI' , it help me to growth in any industry. 

Timeline

Operations Manager

SuperLoco
02.2021 - 08.2023

Restaurant Manager

The Priv'e Group
01.2020 - 02.2021

High School Diploma -

SSA Academy Pte. Ltd.

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SAHARI AKESAH