Safrinah Safar Wan
Summary
- Dynamic security professional with a proven track record at Fervour, excelling in incident reporting and CCTV monitoring. Adept at enhancing safety protocols and fostering teamwork, I effectively managed access control and responded swiftly to emergencies, ensuring a secure environment. Bilingual in Malay and English, I bring strong communication skills to every role.
- Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
15
15
years of professional experience
Work History
Security Officer
Fervour
01.2021 - Current
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons with supervisor and management.
- Monitored and authorized entrance and departure of vehicles and client.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
Front Office Executive
Fragrance Hotel
01.2020 - 01.2021
- Perform all check in and check out.
- Manage online and phone reservation.
- Provide information about hotel, room and rate.
- Respond to customer complaint in a professional manner.
- Liaise with housekeeping staff to ensure all room are clean, tidy and fully furnished with accommodations guest needs.
- Maintain update records of booking and payment.
- Maintain a well clean reception area.
- Able to closing of sales.
- Reduced wait times for guests by efficiently managing room availability and reservation changes.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
Certis Cisco
Auxillia Police Officer
01.2016 - 01.2019
- Deploy at Tuas Cheackpoint
- 12 hrs shift, rotating.
- Control Traffic
- Vehicle and bag check.
- Summon motorist if never pay VEP.
- Do Ah hoc duties beside tuas checkpoint such as event, F1, Nation Day.
- Able to stand long hours.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Retail Sales Associate
Isetan Scotts
01.2015 - 01.2016
- Manage do opening and closing
- Open stock and arrange all new stock to storeroom
- Cashiering
- Take new stock for customer needed.
- Clean the store after when customer make a mess.
- Check stock when customer need a correct size and design at other store.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Waitress Supervisor
Sakura International Buffet
01.2010 - 01.2015
- Manage to do opening and closing
- Cashiering
- Hosting for guest to their seat for reservation and walk in.
- Check stock for ordering.
- Manage schedule for staff
- Briefing staff before opening the store
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
Education
No Degree - Information And Communication Technology
ITE
MacPherson04-2009
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Access control
- Security screenings
- FLUENT IN Malay and English
- Metal detector operation
Timeline
Security Officer
Fervour
01.2021 - Current
Front Office Executive
Fragrance Hotel
01.2020 - 01.2021
Certis Cisco
Auxillia Police Officer
01.2016 - 01.2019
Retail Sales Associate
Isetan Scotts
01.2015 - 01.2016
Waitress Supervisor
Sakura International Buffet
01.2010 - 01.2015
No Degree - Information And Communication Technology
ITE
Similar Profiles
ABDUL HAFIZ BIN HARONABDUL HAFIZ BIN HARON
Security Executive at Fervour PTD LTDSecurity Executive at Fervour PTD LTD
Karna ChandKarna Chand
Security Officer / Arm /Unarmed Security Officer at Hawain Garden CasinoSecurity Officer / Arm /Unarmed Security Officer at Hawain Garden Casino
LARRY PORTERLARRY PORTER
Associate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBIAssociate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBI
Julius TaylorJulius Taylor
Armed Security Officer/Unarmed Security Officer at Allstar SecurityArmed Security Officer/Unarmed Security Officer at Allstar Security
MARC WHITEMARC WHITE
Lead Security Officer/Train Security Officer at Camden Board of EducationLead Security Officer/Train Security Officer at Camden Board of Education