Safinas Ismail
Summary
Dedicated to driving operational efficiency and reducing costs, this strong leader and problem-solver is committed to streamlining operations. With independent decision-making skills and sound judgment, consistently makes positive contributions to the success of the company.
Overview
9
9
years of professional experience
Work History
Area Manager
Tuk Tuk Cha Pte Ltd
08.2020 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
Stall Assistant
Encik Tan
04.2018 - 02.2019
- Assist in serving quality food and beverages
- Prepare billings for customers for the services offered
- Collect cash from customers
- Maintain and manage restaurant premises in hygienic and cool conditions
- Provide excellent services to customers at a restaurant
- Greet restaurant customers in a courteous manner
- Assist and support restaurant chefs in preparing dishes and beverages
- Take orders and serve the customers
- Follow and maintain the
Pizza Maker
German Bread & Pizza
02.2018 - 03.2018
- Made pizza, prepared the food and cleaning the store
- Collected cash from customers
- Documented and kept record of information on pickups and deliveries.
Sales Associate - Hush Puppies Apparel
Redina Malaysia Sdn. Bhd.
12.2016 - 01.2018
- Greet and meet customers' needs in a friendly and accommodating manner
- Tell customers about sales and promotions.
Sales Associate - ELLE
Alstyle Fashion Sdn Bhd
08.2015 - 01.2016
- Greeting customers at store and offering them assistance
- Guiding customers who know what they want to the correct section or making suggestions to customers who are not completely sure what they want
- Offering suggestions on color, size, model etc
- Depending on the customers' requirements
Education
Business Administration
UTM Skudai, Malaysia
Malaysia06.2022
O Level -
Sek Men LKTP Belitong Malaysia
Malaysia01.2009
Skills
- Goals and performance
- Operations
- Controlling costs
- Employee Scheduling
- Customer Service
- Teamwork
- Problem-Solving
Languages
English
Bahasa Melayu
Employmentstatus
Malaysian
Timeline
Area Manager
Tuk Tuk Cha Pte Ltd
08.2020 - Current
Stall Assistant
Encik Tan
04.2018 - 02.2019
Pizza Maker
German Bread & Pizza
02.2018 - 03.2018
Sales Associate - Hush Puppies Apparel
Redina Malaysia Sdn. Bhd.
12.2016 - 01.2018
Sales Associate - ELLE
Alstyle Fashion Sdn Bhd
08.2015 - 01.2016
Business Administration
UTM Skudai, Malaysia
O Level -
Sek Men LKTP Belitong Malaysia
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