Safina Bte Ibrahim

• Assisted in the Smaland playground,supervising and caring for children.
• Ensured a Safe and Enjoyable experience for children and their parents.
• Collaborated with Team members to create a positive shopping experience for customers.
• Managed and maintained store amenities for customer usage,ensuring cleanliness and functionality.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Providing customer service
• General cashiering duties
• Responsible in attending to exchange queries
• Maintaining all transaction records

• Supported store promotions by accurately applying discounts and informing customers of special offers during checkout process.
• Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations
• Managing Trans allocation report for checkout
• Planning of hourly roster
• Planning of roster for back office
• Responsible for morning banking duties
• Keying in report for Navision
• Responsible to update Kronos
• Assisting in cashiering duties during peak period
• Managing and distributing manpower

• Interact with customers
• Actively promote a brand of cordless phone
• Selling of product to at least a minimum of 100 customers on a daily basis
• Providing customer service

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assisting in cashiering duties when required
• Prepared merchandise for sales floor by pricing or tagging.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
• Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.

• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Worked with floor team and managers to meet wide range of customer needs.
• Other assigned ad-hoc duties

• Cashiering duties
• Responsible for daily cash count in register to prevent any discrepancies

· Other assigned ad-hoc duties