Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sabrina Goh Hui Yin

Sabrina Goh Hui Yin

Summary

Currently pursuing a bachelor’s degree in Organizational Psychology in Singapore University of Social Sciences (SUSS). A highly motivated individual with strong communication and problem-solving skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent ability to think and act quickly to find creative solutions. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. Energetic and multilingual with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment.

Overview

11
11
years of professional experience

Work History

Clinical Study Assitant

Eli Lilly (Singapore) Pte Ltd
2022.12 - Current

Data Management: Performed accurate data entry and validation for clinical trial records, ensuring all information was correctly inputted into electronic data capture systems and databases.

Data Quality Assurance: Conducted routine checks and audits to ensure data integrity, compliance with study protocols, and adherence to regulatory requirements.

Documentation: Managed and organized study documentation, including consent forms, case report forms, and study logs, maintaining meticulous records for auditing purposes. Usage of data entry software iMedidata, Microsoft Excel, Microsoft Word, and DaCS systems.

Collaboration: Worked closely with clinical research coordinators, principal investigators, and other study team members to facilitate smooth data collection and resolve data discrepancies.

Reporting: Generated and reviewed regular data reports, identifying trends and inconsistencies to support timely and informed decision-making by the study team.

Compliance: Assisted in maintaining compliance with Good Clinical Practice (GCP) guidelines and Institutional Review Board (IRB) requirements, ensuring ethical and regulatory standards were upheld.

  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

L2 Preschool Educator

Adventist Schoolhouse
2020.03 - 2022.12

Passionate and dedicated Early Childhood Educator with over 2 years of experience nurturing the developmental, social, and emotional growth of young children. Proven ability to create engaging and age-appropriate curricula that stimulate learning and development. Skilled in fostering a safe, inclusive, and supportive classroom environment that encourages curiosity, creativity, and confidence in each child.


Key Responsibilities:

  • Design and implement innovative educational programs and activities tailored to the developmental needs of children aged [specific age range].
  • Develop and maintain positive relationships with children, parents, and colleagues to promote a collaborative and supportive learning environment.
  • Utilize observational assessments to monitor and evaluate each child’s progress, adapting teaching methods to meet individual needs and learning styles.
  • Foster a nurturing and inclusive atmosphere by promoting social skills, emotional well-being, and respect for diversity.
  • Collaborate with parents and guardians to address concerns, provide feedback, and create individualized learning plans to support each child’s growth.
  • Ensure a safe and clean classroom environment, adhering to health and safety regulations and procedures.


Core Competencies:

  • Expertise in early childhood development and educational best practices.
  • Strong communication and interpersonal skills, with the ability to engage children and build trust with families.
  • Proficient in using educational technology and resources to enhance learning experiences.
  • Ability to manage classroom dynamics effectively, including addressing behavioral issues and encouraging positive interactions.
  • Adept at planning and organizing activities that support cognitive, physical, and emotional development.
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

Early Intervention Educator (Internship)

Thye Hua Kwan Moral Charities
2018.03 - 2018.09

Assisted in designing and implementing individualized education plans (IEPs) for children with developmental delays or special needs. Supported lead educators in delivering early intervention programs aimed at promoting cognitive, social, and motor skills development. Conducted one-on-one and group activities tailored to each child's unique needs, ensuring a nurturing and inclusive learning environment. Worked closely with therapists, teachers, and families to monitor progress, provide feedback, and adapt strategies to enhance children's learning and development outcomes.

  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.

Bookstore Clerk (Part-time)

NBC Bookstore (Kinokuniya)
2015.01 - 2015.04

Assisted customers in locating books and provided recommendations based on their interests. Handled cash transactions, processed sales, and maintained accurate inventory records. Organized and restocked shelves, ensuring the store was clean and well-presented. Managed special orders and handled inquiries about book availability and pricing. Supported promotional activities and helped set up displays for new arrivals, bestsellers, and seasonal selections. Provided excellent customer service by addressing customer concerns and ensuring a pleasant shopping experience.

  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Increased customer satisfaction by providing personalized assistance and book recommendations.
  • Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
  • Improved store efficiency with thorough inventory management and timely restocking of shelves.
  • Worked closely with department leads to optimize floor layout based on sale trends.
  • Supported team members with effective communication and collaboration in daily tasks.

Banquet Server (Part-time)

Resorts World Sentosa
2013.12 - 2014.01
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Maintained flexible work schedule to meet event needs.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Arranged linens and table settings according to seating plan and event theme.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Answered guest questions about event plans and food service choices.

Education

Bachelor of Science - Psychology

Singapore University of Social Sciences
Singapore, Singapore
10.2026

Diploma - Early Childhood Education

Ngee Ann Polytechnic
Singapore, Singapore
04.2020

Higher Nitec - Child Psychology And Early Education

ITE College Central
Singapore, Singapore
03.2017

'O' Levels -

Kranji Secondary School
Singapore, Singapore
12.2014

Skills

  • Fast Learner
  • Time Management
  • Team Collaboration
  • Verbal and written communication
  • Support Services
  • Schedule and calendar management
  • Office Administration
  • Microsoft Office Suite
  • Customer Assistance
  • Reliability and punctuality
  • Complaint Handling
  • Food and Beverage Service
  • Initiative-taking
  • Multilingual Proficiency
  • Compliance and regulations
  • Meetings and presentations
  • Grooming and Personal Hygiene
  • Conflict Mediation
  • Cultural Awareness
  • Interpersonal communications
  • Professional Appearance
  • Customer Service

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)

Timeline

Clinical Study Assitant

Eli Lilly (Singapore) Pte Ltd
2022.12 - Current

L2 Preschool Educator

Adventist Schoolhouse
2020.03 - 2022.12

Early Intervention Educator (Internship)

Thye Hua Kwan Moral Charities
2018.03 - 2018.09

Bookstore Clerk (Part-time)

NBC Bookstore (Kinokuniya)
2015.01 - 2015.04

Banquet Server (Part-time)

Resorts World Sentosa
2013.12 - 2014.01

Bachelor of Science - Psychology

Singapore University of Social Sciences

Diploma - Early Childhood Education

Ngee Ann Polytechnic

Higher Nitec - Child Psychology And Early Education

ITE College Central

'O' Levels -

Kranji Secondary School
Sabrina Goh Hui Yin