Summary
Overview
Work History
Education
Skills
CO-CURRICULAR ACTIVITIES
Hobbies
Timeline
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S Kuppamal Kasturi

S’pore

Summary

Experienced with medication dispensing, inventory management, and patient care within fast-paced pharmacy environment. Utilizes comprehensive knowledge of pharmacy operations to ensure accurate and efficient service delivery. Track record of enhancing team collaboration and maintaining compliance with healthcare regulations.

Overview

15
15
years of professional experience

Work History

Senior Pharmacy Technician

Singapore General Hospital
07.2014 - Current
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
  • Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
  • Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
  • Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Cashier

7-Eleven
01.2013 - 03.2014
  • Part-time Cashier
  • Assisted Manager with stock up, paper works and cashiering
  • Worked with sales, promoting things to be sold
  • Good communication skills

Tutor

Private Tutor
01.2010 - 01.2013
  • Gave English, Mathematics and Science (Chemistry & Physics) Tuition to kids from the age of 10-14.
  • Patience level obtained from teaching small children

Education

Diploma - Pharmaceutical Sciences

Republic Polytechnic
05.2025

Bachelor of Human Resource Management - Social Sciences

Singapore University of Social Sciences
10-2025

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Pioneer Secondary School
01.2010

Skills

  • Proficient in both written and spoken English and Tamil
  • Basic writing skills in Tamil
  • Competent in Microsoft Office: Microsoft Word, Excel and PowerPoint
  • Insurance verification
  • Insurance billing
  • Prescription interpretation
  • Problem-solving skills
  • Interviewing Techniques

CO-CURRICULAR ACTIVITIES

2010 Pioneer Secondary School Intra-School Activities (Inter-Class Games) Inter-Class Games whereby there was a small competition in sports within different classes. 2010 Pioneer Secondary School Intra-School Activities (Annual Cross Country Run) Cross Country Run is an Annual Run that took place. The Run took place at Chinese Garden. Got 9th position in the Run. 2007 - 2010 Pioneer Secondary School Student Councillor/Exco Member Year 2008 was promoted from Student Councillor to Exco Member. Assisted in a lot of events as a student councillor. Presented leadership quality for a lot of events conducted in school. Example of such event: Secondary One Orientation Camp.

Hobbies

Reading Storybooks

Playing Sports

Dancing

Watching Movies and Crime Thriller Shows

Timeline

Senior Pharmacy Technician

Singapore General Hospital
07.2014 - Current

Cashier

7-Eleven
01.2013 - 03.2014

Tutor

Private Tutor
01.2010 - 01.2013

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Pioneer Secondary School

Diploma - Pharmaceutical Sciences

Republic Polytechnic

Bachelor of Human Resource Management - Social Sciences

Singapore University of Social Sciences
S Kuppamal Kasturi