Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryzal Rauf

Summary

Seasoned Talent Acquisition Specialist with a robust background in application tracking systems, strategic sourcing and headhunting across multiple industries. Demonstrated expertise in business development, sales management and P&L accountability, driving successful recruitment outcomes and cultivating client and talent partnerships. Skilled in team leadership and operational optimization, ensuring streamlined processes and exceptional service delivery. Dedicated to achieving organizational goals through strategic talent acquisition strategies and effective leadership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Head of Sales

MDE Group
06.2024 - Current
  • As the Head of Sales, APAC at MDE Group, I lead the strategic direction and execution of Sales initiatives across the diverse and dynamic Asia-Pacific region. This role encompasses several key responsibilities:
  • Strategic Leadership: To develop and implement a comprehensive sales strategy aligned with MDE Group's overarching objectives. This involves identifying new market opportunities, monitoring industry trends, and continuously refining the approach to maintain a competitive edge.
  • Operational Excellence: I oversee sales operations to ensure the implementation of efficient processes and methodologies. My focus is on optimizing performance, managing budgets, forecasting, and ensuring compliance with regional regulations.
  • Business Development: I am dedicated to building and maintaining robust relationships with key clients and stakeholders. I lead high-value negotiations, collaborate closely with internal teams, and represent MDE Group at industry events to drive significant business growth.
  • Team Leadership: Recruiting, mentoring, and developing a high-performing sales team is a cornerstone of my role. By setting clear performance expectations and providing continuous feedback, I foster a positive and inclusive culture that encourages innovation and collaboration.
  • Talent Management and Acquisition: Additionally, I spearhead talent management initiatives, ensuring the recruitment, retention, and development of top sales professionals. I implement strategic talent acquisition strategies to attract high-caliber individuals who align with our company culture and contribute to our growth objectives.

Associate Director, APAC & Middle East

Connexus Global
06.2023 - 05.2024
  • Collaborated with hiring managers and stakeholders to devise effective sourcing and hiring strategies tailored to the Energy Team across APAC and MEA
  • Oversaw the entire recruitment and talent acquisition process, from sourcing and interviewing to offer negotiation and onboarding.
  • Successfully identified, attracted, and secured candidates aligned with organizational hiring plans.
  • Led key projects and initiatives with business teams to continuously enhance and scale recruiting operations and outcomes.
  • Strategically developed and managed a high-performing team, directly overseeing Profit and Loss (P&L), Terms/Rates, Headcount Expansion, and overall team operations
  • Spearheaded the creation of comprehensive marketing tools for various industries, including Capability Statements, Salary Guides, LinkedIn Personal Branding, Client Engagement materials, and Decks/Presentation Templates and more
  • Acted as the Global Head of Energy, contributing to the firm's strategic direction and global success
  • Directly reported to the Owner(s) and the Managing Director, providing key insights and updates on progress. Proving ability to manage both internal and external stakeholders

Key Achievements:

  • Established and managed a new desk, driving significant growth in the Energy sector.
  • Facilitated the onboarding of 17 clients within the first six months.
  • Conducted over 244 face-to-face client meetings, strengthening client relationships and expanding business opportunities.
  • Focal point of Business Development for the Division.
  • Led team, supervising daily performance as well as training and improvement plans.
  • Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.

Manager, APAC

Spencer Ogden
09.2020 - 05.2023
  • Advanced from Recruitment Consultant to Senior Consultant, Senior Managing Consultant, Principal Managing Consultant and finally Manager. Demonstrated progressive leadership, strategic consulting, and team management, consistently driving growth and achieving impactful outcomes.
  • Spearheaded the penetration of the Utilities Industry for Permanent Hires across APAC, strategically building Spencer Ogden's brand in the clean-energy industry, 2020.
  • Achieved top biller status for 2021, expanding reach into Power, Utilities, and Energy industries.
  • Led and developed a team of Senior/Principal consultants, fostering professional growth and high performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Managed a P&L of SGD 1.5 million, serving as the second-in-command for the Permanent Hiring division.
  • Led a team of 16 headcounts and 4 direct reports of various seniority's.

Key Achievements:

  • Earned five promotions within 2.5 years, consistently surpassing performance targets.
  • Contributed to the development of a multi-million dollar billing team.
  • Operated in over 6 industries

Flight Steward

Singapore Airlines
01.2015 - 01.2020
    • Participated in preflight briefings covering essential aspects such as weather conditions, altitudes, routes, emergency procedures, crew coordination, flight durations, in-flight services, and passenger numbers
    • Accumulated a total of over 7,000 flight hours on international routes, serving as a flight attendant for both Boeing and Airbus Jets
    • Ensured strict compliance with Civil Aviation Authority of Singapore (CAAS) regulations and company policies, exhibiting proficiency in managing emergency situations and holding certification in First Aid
    • Played a key role in mentoring and training more than 20 new flight attendants, offering firsthand guidance on customer service, service standards, and safety regulations.

Head of Operations and Business Development

Novo Ship Supplies
01.2012 - 01.2015
    • Initiated communication with carrier representatives to strategically plan and issue shipping instructions, contributing to the generation of new sales opportunities
    • Successfully managed bulk orders, averaging 20-30 vessel orders per month, with each order ranging between $20,000 and $35,000
    • Demonstrated effective leadership by planning, organizing, and overseeing subordinate staff, ensuring alignment with organizational requirements
    • Took charge of cash flow management and Profit and Loss (P&L) responsibilities, contributing to the financial success of the business
    • Provided valuable assistance in forklift operations and contributed to warehouse layout planning for enhanced operational efficiency
    • Skillfully negotiated prices with vendors and suppliers, optimizing cost efficiency and maintaining strong business relationships
    • Generated sales through various channels, including cold calls, in-person visits, client referrals, and networking
    • Played a key role in budgetary planning and approval
    • Successfully facilitated the sale of the business, concluding the partnership on mutually beneficial terms.

Education

BACHELOR OF ARTS - INTERNATIONAL MARKETING -

BIRMINGHAM CITY UNIVERSITY
12.2021

DIPLOMA IN BUSINESS COMMERCE -

KAPLAN
08.2015

HIGHER NITEC IN INTEGRATED LOGISTICS MANAGEMENT -

INSTITUTE OF TECHNICAL EDUCATION
12.2012

Skills

  • Application tracking systems
  • Business development
  • Customer success
  • Strategic sourcing
  • Account management
  • Customer service
  • P&L management
  • Strategy implementation
  • Team management
  • Operations
  • Talent acquisition
  • Coaching and Mentoring
  • Budget Management
  • MS Office
  • Performance Evaluations
  • Diversity and Inclusion Initiatives (D&I)
  • Contract Management
  • Stakeholder management

Certification

  • Certificate of employment intermediaries (Basic) - Ministry of Manpower
  • Acquire Industry knowledge - WSG
  • Demonstrate the Service Vision - WSG
  • Engage in Service innovation - WSG
  • Implement Operations for Service - WSG
  • Project Positive Image - WSG
  • Provide GO-THE-EXTRA-MILE Service - WSG
  • Respond to Service Challenges - WSG
  • Work in a Diverse Service Environment - WSG
  • Forklift Operation - WSG

Timeline

Head of Sales

MDE Group
06.2024 - Current

Associate Director, APAC & Middle East

Connexus Global
06.2023 - 05.2024

Manager, APAC

Spencer Ogden
09.2020 - 05.2023

Flight Steward

Singapore Airlines
01.2015 - 01.2020

Head of Operations and Business Development

Novo Ship Supplies
01.2012 - 01.2015

BACHELOR OF ARTS - INTERNATIONAL MARKETING -

BIRMINGHAM CITY UNIVERSITY

DIPLOMA IN BUSINESS COMMERCE -

KAPLAN

HIGHER NITEC IN INTEGRATED LOGISTICS MANAGEMENT -

INSTITUTE OF TECHNICAL EDUCATION
Ryzal Rauf