Ryan Wan
Singapore
Summary
To achieve meaningful employment with a company that will allow me to address and solve the company’s needs, by applying my experience and accomplishing deadline driven projects.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Snr Software Support Engineer
Onto Innovation
04.2022 - 09.2024
- Support Compute team projects.
- Support regional customers on Compute products.
Assistant Manager
Keppel Capital International Pte Ltd
10.2021 - 04.2022
- Second level end-user support
- Support implementation of project. Involved in Salesforce & Argus implementation.
- Implemented a new asset management system Snipe IT successfully.
- Local office cyber security officer. In charge of liaising with regional Cyber security units for any security concern for Singapore offices.
Manager
Defib Store Pte Ltd
01.2018 - 06.2021
- Manage technical support team.
- Develop AED maintenance procedure and process.
- To look at ways to increase sales revenue for maintenance business unit.
Production Related IT
Evonik (SEA) Pte Ltd
06.2013 - 06.2016
- Operate & manage server room operation in AP regions.
- Take care of Production Related IT in production environment.
- Stand-alone lab machine running on win 7.
- Window 2000 server running PIMS / LIM controlling production environment.
- Manage vendor / service provider for procurement & maintenance as per company requirement.
System Engineer
SingTel Alatum
06.2012 - 06.2013
- Part of team to operate and manage cloud computing resources in the cloud service provider environment.
- Part of team to perform provisioning for computer resources in the cloud service provider environment
- Operate, manage and support both VMware & Citrix hypervisor environment running on HP c7000 enclosures and HP BL460x blade servers.
- Operate, manage and support both Cisco / Arista switch.
- Operate, manage and support Juniper & Cisco firewall.
- Operate, manage and support device monitoring device using PRTG.
- Operate, manage and support backup software Commvault, Symantec Netbackup & EMC Avamar.
Business Partner
Organic Wellness
03.2008 - 08.2010
- Setup the business with friend selling organic body care products.
- Learned management skills and how to work effectively with people of different levels.
- As the Singapore awareness of organic products are still relatively low at that time, we decided to sell the business.
Associate Analyst
ConocoPhillips International
04.2002 - 12.2007
- Company Overview: www.conocophillips.com
- Second level end-user support (Supporting about 100 users in SG)
- Singapore GIPA (Global information protection) representative. Responsible for educating & raising security awareness among SGP users.
- LAN and window server administration (Cisco / Window 2003 environment)
- SQL server administration
- Veritas backup setup / administration
- Procurement of all IT & telecommunications needs; vendor management.
- Blackberry procurement / setup / support.
- Data center management.
Senior System Engineer
HBO Asia
01.2000 - 03.2002
- Company Overview: www.hboasia.com
- Second level end-user support
- LAN / WAN administration (Cisco environment)
- Window server administration (Window environment)
- Unix server administration (SUN Solaris 7.0)
- Checkpoint firewall administration (Checkpoint 2000)
- F5 Load balancer administration
System Engineer
SilkRoute Ventures
07.1996 - 01.2000
- Company Overview: www.silkroute.com
- End user support
- LAN / WAN administration (Cisco environment)
- Window server administration
- Checkpoint firewall administration (Checkpoint 2000)
Education
Specialist Diploma - Cloud Security
Ngee Ann Polytechnic
01.2023
Specialist Diploma - Internetworking
Ngee Ann Polytechnic
01.2004
Diploma - Electrical Engineering
Ngee Ann Polytechnic
01.1998
GCE 'Ordinary' levels certificate - undefined
Cambridge University
01.1990
Skills
- Accomplished and Goal-Orientated
- Excellent troubleshooting and technical support abilities
- Experienced in procurement in accordance with organization needs
Certification
- AWS Certified Cloud Practitioner
- Cisco Certified Specialist – Security Core
- Red Hat Certified System Administrator (RHCSA)
- Microsoft Certified System Engineer 2000
- Sun Solaris System Engineer
- Cisco Certified Network Associate
- ITIL v3
- Certified Data Center Specialist
- Certified Data Center Professional
References
Mak, Chee Wah, CEO (Ex SilkRoute CFO), cheewah@melioriz.biz, +65 83331988, Melioriz Biz
Timeline
Snr Software Support Engineer
Onto Innovation
04.2022 - 09.2024
Assistant Manager
Keppel Capital International Pte Ltd
10.2021 - 04.2022
Manager
Defib Store Pte Ltd
01.2018 - 06.2021
Production Related IT
Evonik (SEA) Pte Ltd
06.2013 - 06.2016
System Engineer
SingTel Alatum
06.2012 - 06.2013
Business Partner
Organic Wellness
03.2008 - 08.2010
Associate Analyst
ConocoPhillips International
04.2002 - 12.2007
Senior System Engineer
HBO Asia
01.2000 - 03.2002
System Engineer
SilkRoute Ventures
07.1996 - 01.2000
Specialist Diploma - Internetworking
Ngee Ann Polytechnic
Diploma - Electrical Engineering
Ngee Ann Polytechnic
GCE 'Ordinary' levels certificate - undefined
Cambridge University
Specialist Diploma - Cloud Security
Ngee Ann Polytechnic
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