Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Naim

Singapore

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
06.2022 - 05.2025
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Crew Member

Universal Studios Singapore
07.2024 - 04.2025
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the entrance.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Retail Sales Associate

UNIQLO
01.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Singapore Polytechnic (SP)
Singapore
04-2025

O Level

Bukit Panjang Govt. High School
01-2022

PSLE

Yuhua Primary School
12-2017

Skills

  • Testing procedures
  • Project management
  • Engineering ethics
  • Manufacturing processes
  • AutoCAD expertise
  • Software development
  • Project workflow management

Timeline

Crew Member

Universal Studios Singapore
07.2024 - 04.2025

Retail Sales Associate

UNIQLO
01.2023 - 07.2023

Barista Shift Supervisor

Starbucks
06.2022 - 05.2025

High School Diploma -

Singapore Polytechnic (SP)

O Level

Bukit Panjang Govt. High School

PSLE

Yuhua Primary School

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Ryan Naim