Ryan Lee
Summary
Dynamic and goal-oriented sales professional with a proven track record at Dreamcore, excelling in customer service and teamwork. Adept at resolving customer inquiries and enhancing satisfaction, while maintaining organized displays. Skilled in point-of-sale systems, ensuring efficient transactions and contributing to a positive shopping experience. Reliable and punctual, committed to continuous improvement.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dreamcore
05.2023 - 05.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled customer inquiries and resolved issues promptly, ensuring high levels of satisfaction.
- Engaged in continuous learning about products to improve personal expertise and assist customers better.
Customer Service Cashier
Reality Rift Arena
05.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall satisfaction and service quality.
- Maintained cleanliness and organization of checkout area to improve workflow and customer experience.
- Handled cash, credit, and digital payments while ensuring compliance with company policies.
- Resolved customer complaints promptly, contributing to a positive playing environment.
- Collaborated with team members to optimize service delivery during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Retail Assistant
Pet Lovers Centre
09.2019 - 11.2019
- Assisted customers with product inquiries and provided excellent service.
- Maintained organized merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock shelves efficiently.
Intern
InCinemas.sg
11.2017 - 12.2017
- Assisted in data collection and analysis to support project initiatives.
- Conducted research to inform strategic decision-making processes within the organization.
- Conducted interviews for applicants seeking part time work at our events
- Assisted with managing events
Education
Diploma - Interior Design
Nanyang Academy of Fine Arts
Bencoolen Street08-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Reliable and punctual
- Listening skills
- Goal oriented
Timeline
Sales Associate
Dreamcore
05.2023 - 05.2023
Customer Service Cashier
Reality Rift Arena
05.2022 - 02.2023
Retail Assistant
Pet Lovers Centre
09.2019 - 11.2019
Intern
InCinemas.sg
11.2017 - 12.2017
Diploma - Interior Design
Nanyang Academy of Fine Arts
Similar Profiles
Shania MyersShania Myers
Sales Associate/Lead Sales Associate at Dollar GeneralSales Associate/Lead Sales Associate at Dollar General
Devon Pettway Jr.Devon Pettway Jr.
Assistant Sales Associate and Sales Associate at Palm Beach TanAssistant Sales Associate and Sales Associate at Palm Beach Tan
Lindsay SilveraLindsay Silvera
Sales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body WorkSales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body Work
Jake PorfirioJake Porfirio
Sales Associate/Cashier/Golf Sales Associate at Dicks Sporting GoodsSales Associate/Cashier/Golf Sales Associate at Dicks Sporting Goods
Vilisi TabuaVilisi Tabua
Customer Service at WaiterCustomer Service at Waiter