Ryan Lee
Summary
I Possess an Amicable and Dynamic personality that works best as an individual or team player. Versatile at IT tasks ranging from networking to Operating Systems. Participating in CCAs and Projects has developed my communication and leadership skills
Overview
5
5
years of professional experience
Work History
Cashier
Formula 1
09.2023 - 09.2023
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Organized the staff room by setting up computer equipment and furniture before commencing work
- Worked with administrative system to add, delete and track tickets
IT Support Consultant
Formula 1
09.2022 - 09.2022
- Diagnosed and troubleshot hardware, software and network issues.
- Developed and implemented preventive maintenance procedures.
- Proactively managing the crowd while answering patrons' inquiries
- Worked with administrative system to track event tickets, ensuring the validity of tickets
Intern
CMA Singapore
07.2021 - 09.2021
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized Excel functions to gather specific data from large data sets
- Provided a scalable network topology design for company's future expansion
- Utilized company's system to add, delete, modify resources
- Assisted in software and hardware troubleshooting, while occasionally with the assembly of devices
- Promoted the company's events by learning video editing software "Davinci Resolve"
Volunteer
Jurong Youth Club
09.2018 - 11.2018
- Approached issues proactively to best meet current and future community needs.
- Coordinated activities for the elderly of St Luke Eldercare
- Led the Logistics team in resource planning and reaching out to potential clients for future events
- Collaborated with other youths to coordinate a trip to Jurong Bird Park for the elderly
Education
Diploma in Infocomm Security Management
Singapore Polytechnic
04.2025
IT Systems & Networking
ITE College West (Higher Nitec)
04.2022
Skills
- Cash Handling
- Troubleshooting Network Issues
- System Maintenance
- Access Control
- Vulnerability Assessment
- Data privacy
- Operating Systems
- Network Topology Design
- System Administration
- Programming
References
Mr Ben [Youth Club Director]
Mr Dennis [Intern Supervisor]
Kyler [Part-time Job Supervisor]
Ms Izzati [ITE Class Advisor]
References contact will be given upon request
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Cashier
Formula 1
09.2023 - 09.2023
IT Support Consultant
Formula 1
09.2022 - 09.2022
Intern
CMA Singapore
07.2021 - 09.2021
Volunteer
Jurong Youth Club
09.2018 - 11.2018
Diploma in Infocomm Security Management
Singapore Polytechnic
IT Systems & Networking
ITE College West (Higher Nitec)
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