Ryan Kwek Min Wei
Singapore
Summary
Meticulous and diligent Business Management undergraduate from Singapore Management University with a strong foundation in data analysis, project coordination and customer engagement. Capable of learning and applying new knowledge with minimal guidance, consistently delivering high-quality results across diverse tasks. Proficient in Microsoft Excel, Word, PowerPoint and Canva, with additional expertise in C# programming, Adobe Photoshop, Tableau and financial planning.
Overview
3
3
years of professional experience
Work History
Compliance Intern/Officer
Credit Suisse
03.2021 - 10.2021
- Assisted in 3 teams - Global Trade Surveillance, Private Banking Trade Surveillance and APAC E-Communication Surveillance
- Helped in User Acceptance Testing (UAT) to ensure the readiness of new systems
- Ensured accounts with ISINs are properly replaced or added within specific time frames
- Reviewed voice logs, emails and messages, ensuring no fraudulent activities were being carried out\
- Reviewed trading alerts across Fixed Income, Foreign Exchange, and Asian equity markets (KOSDAQ, KSE, KSED) to identify market manipulation (spoofing, layering, cancellation and rebooking, insider trading, ramping)
- Trained and onboarded new interns across all three teams, facilitating knowledge transfer and smooth integration
Service Crew
Zazz Pizza
02.2019 - 04.2019
- Served customers with a friendly and professional attitude to provide them with an enjoyable experience
- Meticulously check for supplies, ensuring that the business is able to run smoothly
- Conscientiously set up the store before opening hours to allow customers to have a comfortable time from start to finish
- Efficiently operate the POS system
Concierge (Information Counter)
Lendlease Parkway Parade
11.2018 - 03.2019
- Answered customers' enquiries swiftly and accurately to provide an efficient service
- Remembered retailers’ details and promotion details to effectively communicate the information to the customers
- Worked independently to prevent disturbance to other concierges and slowed the service down
- Provided efficient service in a fast-paced and taxing environment to ensure a smooth flow of customers
- Received 4 positive written feedback and multiple positive verbal feedback for the service provided
Education
Bachelor of Business Management - Business
Singapore Management University
05-2028
Diploma - Banking and Finance
Ngee Ann Polytechnic
01.2022
GCE 'O' Levels -
Hai Sing Catholic School
01.2018
Skills
- Highly proficient with Microsoft Word, Excel, PowerPoint
- Proficient communication skills and Data analysis
- Experienced with C# coding language
- Intermediate proficiency in Adobe Photoshop and Tableau
- Fluent in English and Mandarin and conversant in Hokkien
- Utilized Point of Sales system efficiently
Community Service & Volunteer Work
Hai Sing Catholic School, Visit Block 140 Resident Committee Pasir Ris St 11, 2017-04, 2017-04, Helped the elderly familiarize the use of smartphones patiently with a friendly tone, Conversed with the senior citizen in English, Chinese and Hokkien to help them feel comfortable
Co-Curricular Activities
BADMINTON CLUB, HAI SING CATHOLIC SCHOOL Vice-Captain | February 2015 – March 2018 Organised badminton camp for a team of 40 members to allow team bonding in 2017 Represented Hai Sing Catholic in SSSC East Zone Badminton B & C Division Collected funds for Jerseys and camps allowing transactions to go through smoothly Convinced students present at the CCA exhibition to join the Badminton Club by providing clear and concise information while accurately answering questions students or parents have
Timeline
Compliance Intern/Officer
Credit Suisse
03.2021 - 10.2021
Service Crew
Zazz Pizza
02.2019 - 04.2019
Concierge (Information Counter)
Lendlease Parkway Parade
11.2018 - 03.2019
Bachelor of Business Management - Business
Singapore Management University
Diploma - Banking and Finance
Ngee Ann Polytechnic
GCE 'O' Levels -
Hai Sing Catholic School