Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ryan khu

Summary

Adept at enhancing operational efficiency and business management, I spearheaded initiatives at Foodpanda that significantly improved service delivery and customer satisfaction. My strategic planning skills, coupled with a keen focus on operations oversight, have consistently driven successful outcomes, demonstrating a robust blend of analytical and interpersonal abilities. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in operation . Ready to offer exceptional leadership and planning abilities to take on new role . Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in standards and market trends.

Overview

8
8
years of professional experience

Work History

Director of Operations

Self-employeed
06.2022 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.

Delivery Rider

Foodpanda
12.2016 - 05.2020
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Education

PSLE -

Coral Primary School
Kampong Pasir Ris, Null, Singapore
12.2012

Skills

    Operational Efficiency

    Operations Oversight

    Strategic Planning

    Strategic planning and execution

    Business Management

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Intermediate (B1)

Timeline

Director of Operations

Self-employeed
06.2022 - Current

Delivery Rider

Foodpanda
12.2016 - 05.2020

PSLE -

Coral Primary School
Ryan khu