Ryan Han
Summary
Dynamic Operations Executive with a proven track record at Kingsmen, excelling in strategic planning and operations management. Enhanced client satisfaction through effective problem resolution and negotiation skills, while successfully managing complex projects. Adept at fostering teamwork and collaboration, ensuring seamless execution of high-stakes events and operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Executive
Kingsmen Exhibits Pte Ltd
08.2022 - Current
- Executed build-up and teardown for exhibitions and special projects.
- Facilitated programme for conferences and meetings.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated supplier discounts to improve bottom line.
- Prepared proposals, quotations, and BOQs for client review.
Air Operations Specialist
Republic of Singapore Air Force
10.2020 - 08.2022
- Supported mission success with detailed pre-flight briefings covering essential information on weather, routes, and threats.
- Demonstrated adaptability by quickly learning new software systems and technologies to support evolving air operations requirements.
- Improved response times to emergency situations by effectively prioritizing tasks and resources within the air operations center.
- Established strong working relationships with external agencies such as civil aviation authorities and airline representatives, enhancing overall coordination and efficiency.
Event Assistant
Informa Markets
09.2019 - 03.2020
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management.
- Liaised with event sponsors and partners.
Education
Diploma - Integrated Events Management
Republic Polytechnic
01-2020
Skills
- Operations management
- Strategic planning and execution
- Teamwork and collaboration
- Customer relations
- Scheduling
- Decision-making
- Problem resolution
- Problem-solving
Accomplishments
- Edusave Certificate of Academic Achievement 2018,2020
- Finalist at Singapore MICE Challenge 2019
- Edusave Skills Award 2020
Certification
- Workplace Safety and Health Management in Construction Industry (WSHMCI)
Timeline
Operations Executive
Kingsmen Exhibits Pte Ltd
08.2022 - Current
Air Operations Specialist
Republic of Singapore Air Force
10.2020 - 08.2022
Event Assistant
Informa Markets
09.2019 - 03.2020
Diploma - Integrated Events Management
Republic Polytechnic
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