RUTUJA PATIL

Perform opening/closing side duties as assigned and set all tables according to standards and procedures

Deliver F&B services in accordance to departmental standards and procedures

Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Greet all patrons warmly upon arrival at the door and escort them to the table

Ensure that all food & beverage are served according to service standard

• Worked as cuisine chef
• Managed the kitchen inventory, ensuring that all ingredients were fresh and in stock
• Prepared daily task list and recipes for timely food production increasing productivity during shift by 26%
• Followed the beyond unusual theme & created authentic Menu & services
• Trained new kitchen staff on proper food preparation and safety protocols
• Created attractive and appetizing food presentations, resulting in an increase in customer satisfaction
• I learned all Hospitality Organization and Management
• Monitored food preparation to ensure quality and consistency

• Front Desk Operations: Assisting with check-in and check-out procedures, handling guest inquiries and requests, managing reservations, and ensuring smooth operations at the front desk
• Guest Services: Providing exceptional customer service by addressing guest concerns, offering recommendations for local attractions and amenities, arranging transportation, and ensuring guest satisfaction throughout their stay
• Housekeeping and Maintenance: Collaborating with housekeeping and maintenance teams to ensure cleanliness and proper functioning of guest rooms and public areas, monitoring inventory of supplies, and addressing any maintenance issues promptly
• Food and Beverage: Assisting with restaurant operations, including taking orders, serving guests, maintaining cleanliness, and ensuring compliance with health and safety regulations
• This may also involve supporting banquet and catering services for events
• Event Coordination: Assisting in planning and organizing events, such as conferences, weddings, and parties, by coordinating with clients, vendors, and various hotel departments to ensure successful execution
• Revenue Management: Assisting in monitoring room occupancy, rates, and availability, and supporting revenue management strategies to optimize hotel profitability
• Back Office Functions: Assisting with administrative tasks, such as managing paperwork, maintaining records, assisting with financial transactions, and utilizing hotel management software
• Team Collaboration: Working collaboratively with different departments, such as sales, marketing, and human resources, to ensure effective communication, cooperation, and alignment of goals
• Learning and Development: Actively seeking opportunities to learn about various aspects of hotel management, attending training sessions, participating in team meetings, and seeking guidance from industry professionals to enhance your knowledge and skills