Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Shamini Kumar

Clinic Assistant / Phlebotomist

Summary

Skilled in venipuncture and patient care, I excelled at Advantage Clinic Group by enhancing patient satisfaction and maintaining high standards of cleanliness and safety. Demonstrating strong communication abilities, I fostered positive patient experiences and improved clinic efficiency. My proactive approach and ability to thrive in high-pressure situations set me apart. Care-focused Phlebotomist, I strive to ensure every single patient leaves my station happy and comfortable. Accomplished at easing patient anxieties and hitting veins . Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Part Time Clinic Assistant / Phlebotomist

Advantage Clinic Group
04.2024 - Current
  • Helped front desk staff register and process patients.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture puncture.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Clinic Assistant / Phlebotomist

57 Medical & Unity Medical
12.2022 - 04.2024
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
  • Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
  • Promoted a culture of continuous improvement within the clinic by actively participating in staff meetings, training sessions, and providing constructive feedback when appropriate.
  • Expedited insurance claim processing by proactively verifying coverage details before services were rendered at the clinic.
  • Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
  • Taught patients about medications, procedures, and care plan instructions.
  • Maintained sterile work environment for accurate results and patient safety.
  • Developed strong rapport with patients of diverse backgrounds, fostering a positive atmosphere during specimen collection.
  • Adhered to strict safety protocols and infection control measures, protecting both patients and staff from contamination risks.

Bartender

The Jolly Roger
10.2021 - 12.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed strict recipes and drink measurements to minimize product used.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Receptionist

Cushman & Wakefield
10.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

No Degree -

Fairfield Methodist School (Secondary)
Dover
12.2016

Skills

  • Front Desk Reception Abilities
  • Patient preparation
  • Venipuncture
  • Patient Care
  • Order of draw
  • Communication abilities
  • Sample and specimen collection
  • Blood culture collection
  • Patient confidentiality
  • Infection Control

Certification

Peripheral Venepuncture for Upper Limbs (Phlebotomy) Course

Timeline

Peripheral Venepuncture for Upper Limbs (Phlebotomy) Course

06-2024

Part Time Clinic Assistant / Phlebotomist

Advantage Clinic Group
04.2024 - Current

Basic Cardiac Life Support & AED Course

05-2023

Clinic Assistant / Phlebotomist

57 Medical & Unity Medical
12.2022 - 04.2024

Bartender

The Jolly Roger
10.2021 - 12.2022

Receptionist

Cushman & Wakefield
10.2019 - 02.2020

No Degree -

Fairfield Methodist School (Secondary)

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Ruth Shamini KumarClinic Assistant / Phlebotomist