Ruth Rajagopal
Summary
Results-driven professional with extensive cashiering experience and adept in utilizing MS Office to provide exceptional customer service. Demonstrated excellence in streamlining checkout processes, enhancing customer satisfaction, and mentoring new staff, resulting in increased sales revenue. Skilled in efficiently handling inquiries and managing transactions, showcasing a results-oriented approach to achieving business targets.
Overview
7
7
years of professional experience
Work History
Cashier
Ez Home Pte Ltd
06.2021 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
cashier
Velan Trading Pte Ltd
12.2017 - 05.2021
- Received payments by cash, credit cards, voucher or automatic debit
- Issue receipt, refund, credit or change to customers
- Pay company bills by cash, voucher or cheque
- Stock monitoring
Education
SPM -
sekolah menengah kebangsaan dengkil
Dengkil,Selangor.01.2008
Skills
- Buying / Purchasing
- MS Office
- Data Entry
- Telephone Support
- Filing / Document Management
- Handle Enquiries and Requests
- Front Desk/ Concierge
- Billing and Invoicing
- Cashiering
Languages
English
Bahasa Melayu
Tamil
Employmentstatus
Malaysian
Personal Information
DOB:29/3/1991
Gender: Female
Nationality: Malaysian
Race/Religion: Indian/Christian
Email: ruth81322120@gmail.com
Available: Immediately
Timeline
Cashier
Ez Home Pte Ltd
06.2021 - 11.2024
cashier
Velan Trading Pte Ltd
12.2017 - 05.2021
SPM -
sekolah menengah kebangsaan dengkil
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