Muhammad Ruslee Bin Rasdeen
Summary
Adept at operations management, I enhanced productivity by streamlining processes at PSA Singapore. My leadership ensured safety compliance and maximized resource utilization, demonstrating strong problem-solving and staff supervision skills. Achievements include improved interdepartmental collaboration and significant efficiency gains, underscoring my results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Operation Supervisor
PSA Singapore
03.2022 - Current
- Ensured compliance with industry regulations and safety standards through continuous monitoring and enforcement.
- Maximized resource utilization by reallocating personnel during peak periods or when demand fluctuated significantly from day-to-day operations needs.
- Facilitated collaboration between departments for effective issue resolution, resulting in improved interdepartmental relationships.
- Streamlined operations by implementing efficient processes and workflow improvements, resulting in increased productivity.
- Supervised crane personnel and drivers are executing their jobs to maximum efficiency, monitoring their movements and whereabout through the shift.
Freelance Captain/Deckhand
Freelance
07.2018 - 03.2022
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
- Ensure guests and crew onboard my vessel are chartered safely.
Marina Assistant
One15 Marina Singapore
07.2019 - 04.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Assisted in day to day maintenance of the marina, helping yacht owners with their queries and requests. Sometimes driving their yachts and helping to refuel their vessels.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Operationns Host
Skyline Luge Sentosa
09.2014 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ensured guests safety during their visit to the attraction.
- Worked as a part-timer while juggling school to support myself and to save for school projects.
- Took a hiatus for 2 years due to National Service requirements.
Education
Diploma - Digital Film And Television
Temasek Polytechnic
Singapore04.2016
O Level -
Greenview Secondary School
Singapore11.2012
Skills
- Customer Relations
- Management
- Customer Relationship Management
- Operations Management
- Task Delegation
- Safety oversight
- Staff Supervision
- Performance monitoring
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
Certification
- WSQ Respond To Fire and Hazmat Emergency
- Certified AED First Aider
Hobbies
- Music Production through recording using at home equipment. Instruments played are the guitar, piano and i sing.
- Going to the gym
- Going on long adventures
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Senior Operation Supervisor
PSA Singapore
03.2022 - Current
Marina Assistant
One15 Marina Singapore
07.2019 - 04.2021
Freelance Captain/Deckhand
Freelance
07.2018 - 03.2022
Operationns Host
Skyline Luge Sentosa
09.2014 - 07.2019
Diploma - Digital Film And Television
Temasek Polytechnic
O Level -
Greenview Secondary School
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