Ruohan Liu
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with an upbeat attitude, speed, and flexibility. Proudly saved a significant amount of manager's time to boost productivity and smooth operations.
Overview
1
1
year of professional experience
Work History
Waiter
Restaurant
12.2022 - 01.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
assisstant
Internet Company
08.2021 - 11.2022
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.lls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
Education
High School Diploma -
NAFA
80 Bencoolen St, Singapore 18965505.2025
Skills
- Guest Relations Management
- Order Management
- Employee Relations
- Clerical Support
- Social Media Management
- Operations Management
- Video recording editing
- Illustration drawing
Travel
I would like to know and feel the world through this way.
Timeline
Waiter
Restaurant
12.2022 - 01.2023
assisstant
Internet Company
08.2021 - 11.2022
High School Diploma -
NAFA
Similar Profiles
Senpeng ZhangSenpeng Zhang
Waiter at RestaurantWaiter at Restaurant
Janvi PatelJanvi Patel
Waitress at RestaurantWaitress at Restaurant
Havana AchtenHavana Achten
Working At Grandparents Restaurant at RestaurantWorking At Grandparents Restaurant at Restaurant
Lynden LingLynden Ling
Restaurant Waiter at RestaurantRestaurant Waiter at Restaurant
Prabin GurungPrabin Gurung
Waiter at Movenpick Grand Al BustanWaiter at Movenpick Grand Al Bustan