Summary
Overview
Work History
Education
Skills
Websites
References
Education certifications
Timeline
Generic

RUKSHIKA PERERA

Singapore

Summary

Experienced E-Commerce & Success Leader with a proven track record in Shopify, SaaS, and multi-channel commerce across APAC. Extensive expertise in Shopify Plus, conversion rate optimization (CRO), digital marketing, logistics integration, and merchant support. Adept at scaling high-growth brands, managing cross-functional teams, and driving revenue growth through strategic initiatives. Passionate about helping businesses thrive in the digital commerce space. Seasoned leader with strong background in steering teams towards success. Possess significant experience in strategic planning, team motivation, and conflict resolution. Known for fostering positive work environments that encourage growth and productivity. Have positively impacted previous workplaces by instilling a culture of continuous improvement and collaboration.

Overview

9
9
years of professional experience

Work History

Tech Ops Leader & E-Commerce Manager

Maneuver Marketing Pte Ltd
Singapore
02.2018 - Current
  • Led the e-commerce division from inception to a $250M+ revenue entity, managing multiple Shopify Plus stores and international expansion efforts
  • Spearheaded growth initiatives, optimizing product discovery, checkout conversion, and UX/UI enhancements
  • Managed a cross-functional team of developers, CRO specialists, and marketing strategists, ensuring seamless execution of Shopify-based projects
  • Led Shopify store migrations from WordPress to Shopify, optimizing sites for SEO, mobile performance, and conversion
  • Implemented 3PL fulfillment solutions (Capacity, ShipBob) & logistics automation for multi-region order management
  • Conducted data-driven A/B testing to improve customer journeys, PDPs, and checkout experiences
  • Integrated AI-powered fraud prevention tools (NoFraud, Stripe) to enhance security and reduce chargebacks
  • Developed and executed Influencer Outreach programs, Amazon, Facebook & Google Ad campaigns for business growth
  • Represented Maneuver Marketing at the Stripe VIP Luncheon 2024, engaging with industry leaders on payment optimization strategies

Key Projects & Achievements:

Brand Better Body Co -

  • (BBCo): Key contributor to its success, now a 9-figure business
  • Led Shopify and Amazon growth projects, optimizing marketplace performance
  • Managed payment gateway transition from Braintree & Stripe to Shopify Payments
  • Migration from Word Press to Shopify
  • I built the store from scratchandam still managing the growth and everything related to the store.

Rejuveen (New Brand Launch - 2025):

  • Led the Shopify setup, website, Subscriptions, Payment gateway, Shopify Plus agreements and terms, product listing, and branding execution.
  • Implemented payment gateway migration from Braintree & Stripe to Shopify Payments

Seven Vanilla:

  • Helped launch and scale this events brand, now generating $40K to $100K per month
  • Seven Vanilla E-Commerce & Live Food Booking System: Successfully migrated the platform from Wix to Shopify, creating an event booking and live station marketplace

Gallery HR:

  • SaaS Expansion: Migrated the platform from WordPress to Shopify, launched an SEO-optimized website, and executed lead generation campaigns.
  • Currently achieving 1 million rupees a month in revenue.

Beverly Hills Cheesecake

  • Website Revamp: Migrated site from Wix to Shopify and integrated Lalamove for real-time deliveries

IT Gallery:

  • Led the full-store migration from Wordpress to Shopify, enhancing functionality and performance
  • Now a leading, award-winning e-commerce business in Sri Lanka
  • Maintained team flexibility and embraced change to adapt within dynamic markets.

Ops Manager and SEO Digital Marketer

Colombo Courtyard
08.2016 - 11.2017
  • Collaborated closely with Marketing to re-design marketing and branding materials.
  • Pitched and implemented new design concepts for online and printed media, showcasing creativity and innovation.
  • Developed and executed web solutions, including SEO, Analytics, Social Media, and E-mail campaigns.
  • Aided management in making implementation decisions by creating and preparing statistics of cost-benefits and ROI.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Handled internal audit reports and analyzed justifications.
  • Oversaw policies and SOPs, ensuring they were up-to-date and referred for approval.
  • Assumed responsibility for the health and safety of employees, managing insurance, and property-related matters.
  • Maintained monthly and annual P&L reports.
  • Headed the SPA Department, demonstrating leadership skills.
  • Managed HOD / Night Duty Managers and their Rosters.
  • Led a project involving brand name change and legal registration changes.
  • Monitored service delivery, identified areas for improvement, and implemented necessary changes to ensure customer satisfaction.
  • Reviewed reports from various departments detailing performance metrics such as time-to-complete tasks or number of customer inquiries received.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Oversaw the development of new products from concept through launch; monitored progress at each stage of the process ensuring quality standards were met.

Education

Diploma - Information Technology Service Management

Republic Polytechnic
Singapore

Skills

  • E-Commerce Growth & Strategy
  • Merchant Success & Client Retention
  • Shopify Plus Ecosystem & Customization
  • Conversion Rate Optimization (CRO)
  • A/B Testing
  • Leadership & Team Management
  • Payment & Logistics Integrations
  • SaaS & Omnichannel Retail Strategy
  • Cross-functional Collaboration
  • Motivating teams
  • Incidents management
  • Continuous improvements
  • Recruitment and hiring
  • Financial acumen
  • Change management
  • Cross-functional collaboration
  • Performance management
  • Relationship building
  • Risk assessment
  • KPI development
  • Stakeholder engagement
  • Process improvement
  • Strategic planning

References

Available upon request.

Education certifications

  • ITIL V4 Foundation, Certified
  • CompTIA A+ & Network+, Hardware & Network Engineering
  • Diploma in Information Technology Service Management, Republic Polytechnic, Singapore
  • PMP Certification, Currently Pursuing

Timeline

Tech Ops Leader & E-Commerce Manager

Maneuver Marketing Pte Ltd
02.2018 - Current

Ops Manager and SEO Digital Marketer

Colombo Courtyard
08.2016 - 11.2017

Diploma - Information Technology Service Management

Republic Polytechnic
RUKSHIKA PERERA