Rubyne Ravendren

With over 8 years of experience in the Quality Assurance Department and a comprehensive understanding of FSSC 22000, ISO 9001, and Food Act 1983 & Regulation 1985, I have developed expertise in managing food safety and quality management systems. The role involves collaborating with internal and external departments to conduct customer and certification body audits, as well as spearheading continuous improvement efforts.

Successful customer and certification body audit: Led the team to achieve

Reduced customer complaints: Controlled the customer complaint issue through detailed CAPA and follow up on effectiveness.

Attention to Detail: Identified and resolved 28 quality issues in the past year. Lead and conducted risk assessments to identify gaps in production processes and contribute ideas for continuous improvement initiatives.

Team Player: Collaborated with different stakeholders (QA, production & R&D) to reduce customer complaints.

Problem Solver: Developed and executed corrective action plans resulting in an 80% reduction in defects.

Positive Attitude: View a production issue from multiple perspectives and empathize with supervisors and operators to understand their needs at any given time. Adjusted workload to meet needs of the team and handled a variety of assignments.

• Dr. Koh Yew Ming, Laboratory Manager, ALS Technichem (M) Sdn Bhd, 016 203 0018
• Ms. Maizatulnizah, Factory Manager, Matrix Flavours & Fragrances Sbn Bhd, 019 342 1043

· FSSC 22000 V.6

· ISO 9001:2018

· Food Safety & Food Handling

· Halal Internal Auditor

· FSPCA Preventive Controls for Human Food (PCQI)

· HACCP

· Food Safety Management System – Internal Audit

· FAMI-QS

· Top Class Leadership Harmonious Management

· SMETA 4 Pillar Management

Projects

· Upgrade quality system and documents to FSSC 22000 V6.

· Established Environmental Monitoring Program from scratch.

· Implemented Food Safety Culture Program together with SOP.

· Collaborate with R&D and Production team in developing new products.

· Participated in process improvement projects with production team.

· Boosted effective CIP process with Maintenance team.

· Super user in developing SAP software (RAMCO and EPICOR) for quality system.

· Enforced and standardized the primary packaging to prevent quality issues.

· Enhanced sensory evaluation method to reduce customer complaint.

· Conducted various audits to supplier.