RUBY HARSEETA
Singapore
Summary
Enthusiastic and reliable Higher Nitec accounting student seeking a part-time Guest Service Officer position at Night Safari. Passionate about both guest experience and business operations. Eager to understand daily operational processes while creating a welcoming environment for visitors. Driven by perseverance, dedication, and strong teamwork skills.
Overview
2
2
years of professional experience
Work History
Internship – Admin & Operations Focus
McDonald’s Singapore
04.2025 - 06.2025
- Assisted in daily operations, including scheduling and task coordination.
- Supported administrative duties such as recording and tracking work activities.
- Collaborated with team members to ensure efficient workflow and smooth service.
Service Crew & Cashier
Smooy, Ngee Ann Poly Food Club
10.2023 - 01.2024
- Assisted customers with orders and handled payments accurately.
- Maintained a clean and welcoming service environment.
- Supported smooth store operations during peak periods.
Assistant Head Waitress
Mandarin Oriental Hotel Group
08.2023 - 12.2023
- Provided attentive guest service during large-scale events.
- Coordinated seating arrangements and assisted with special guest requests.
- Worked closely with team members to ensure smooth event operations.
Education
Higher Nitec - Accounting
Institute of Technical Education (ITE) – College West
01-2027
No Degree -
Fuchun Secondary School
21 Woodlands Ave 1, Singapore 73906212-2023
No Degree -
Dazhong Primary School
35 Bukit Batok Street 31, Singapore 65944112-2019
Skills
- Microsoft Office Suite (Word, PowerPoint, Excel)
- XML, HTML, CLI for Windows
- Java
- Inkscape
- Scratch
- Fast learner
- Quick learner
- Multitasking
- Adaptability and flexibility
- Administrative tasks
LANGUAGES
English (Fluent)
Tamil (Basic)
Timeline
Internship – Admin & Operations Focus
McDonald’s Singapore
04.2025 - 06.2025
Service Crew & Cashier
Smooy, Ngee Ann Poly Food Club
10.2023 - 01.2024
Assistant Head Waitress
Mandarin Oriental Hotel Group
08.2023 - 12.2023
Higher Nitec - Accounting
Institute of Technical Education (ITE) – College West
No Degree -
Fuchun Secondary School
No Degree -
Dazhong Primary School
Awards
Edusave Scholarship, Good Progress, and Bursary Awards (2020–2023), Best in Computer Applications (2021), N-Level Distinction for Computer Applications, English, and Elements of Business Skills (2023), Singapore Youth Festival Arts Presentation – Guitar Ensemble, Gold Award (2022), Band Model Student Award (2022, 2023)
PERSONAL ATTRIBUTES
Hardworking and friendly with a strong commitment to teamwork. Passionate about business operations and guest services, particularly administrative and human resource functions. Enjoy reading articles on business management and excel in organising tasks. Proficient in cashier duties, handling transactions, and providing excellent customer service. Adept at maintaining tidiness and working on tasks using electronic devices for focused concentration.
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