Rubiah Suib
Summary
Dynamic and compassionate Clinical Assistant with a proven track record, enhancing patient satisfaction and clinic efficiency. Skilled in vital signs monitoring and time management, adept at improving patient care and streamlining front desk operations. Demonstrated ability to collaborate effectively with healthcare providers, ensuring high-quality patient service.
Overview
21
21
years of professional experience
Work History
Clinic Assistant
The Physiotheraphy
12.2015 - 03.2018
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Patient Service Associate
Unity Denticare
08.2012 - 01.2015
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
- Maintained a clean and organized reception area, creating a comfortable environment for patients and visitors during their time at the facility.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
Clinic Assistant
Medicare Family Clinic
01.2011 - 07.2012
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Clinic Assistant
Health Family Clinic
05.2008 - 12.2010
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Clinical Assistant
Peace Family Clinic
06.1997 - 10.1999
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Education
GCE 'O' LEVEL -
Ghim Moh Secondary School
Ghim Moh Road12-1984
PSLE -
Outram Primary School
Outram Road11-1975
Skills
- Vital signs monitoring
- Patient preparation
- Time management proficiency
- Visit followups
- Drug refill authorization
Timeline
Clinic Assistant
The Physiotheraphy
12.2015 - 03.2018
Patient Service Associate
Unity Denticare
08.2012 - 01.2015
Clinic Assistant
Medicare Family Clinic
01.2011 - 07.2012
Clinic Assistant
Health Family Clinic
05.2008 - 12.2010
Clinical Assistant
Peace Family Clinic
06.1997 - 10.1999
GCE 'O' LEVEL -
Ghim Moh Secondary School
PSLE -
Outram Primary School
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